HP C300, C300EU, C301NR, C302NR, C303NR, C304NR, C305LA, C306US, C310EA, C310EU, C315LA, C318LA, C350EU, V6000Z, V6100, V6101AU, V6101US, V6101XX, V6102XX, V6103NR, V6107US, V6109AU, V6109EU, V6109OM, V6110CA, V6110US, V6112EU, V6115EU, V6115OM, V6117EU, V6120CA, V6120US, V6126EU, V6128EU, V6131EU, V6133CA, V6133CL, V6133EU, V6137EU, V6138EU, V6139EU, V6171CL, V6200, V6205NR, V6206AU, V6210CA, V6210US, V6213AU, V6215BR, V6215CA, V6216CA, V6220BR, V6223EU, V6225BR, V6230BR, V6230CA, V6233EU, V6261EU, V6272EU, V6301AU, V6304AU, V6305CA, V6305NR, V6310CA, V6310US, V6316CA, V6317CA, V6320CA, V6400, V6401AU, V6401XX, V6410CA, V6415CA, V6420US The software is functioning abnormally

The software is functioning abnormally.

If the software becomes unresponsive or responds abnormally:

●Restart the computer:

●In Windows XP Home, select Start > Turn Off Computer > Restart.

●In Windows XP Professional, select Start > Turn Off Computer > Restart > OK. (If you have been registered to a domain, the button you click will be called Shut Down instead of Turn Off Computer.)

If you cannot restart the computer using these procedures, refer to the next section, "The computer is turned on, but is not responding."

●Run a virus scan.

●If the computer feels unusually warm, allow it to cool to room temperature. For more information about computer overheating, refer to "The computer is unusually warm." later in this chapter.

●If you are using an optional wireless mouse, make sure that the mouse battery has an adequate charge.

4 Chapter 1 Quick checklist

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