HP m703c 17 inch CRT Obtaining Hardware Warranty Repair Service, Unit Exchange, Carry-In Services

Models: vf51 15 inch

1 12
Download 12 pages 4.27 Kb
Page 2
Image 2

Obtaining Hardware Warranty Repair Service

For the duration of the one-year hardware warranty, hardware repair service includes Unit Exchange, Carry-in, Send-in, or Home Pick-up and Delivery, DEPENDING ON YOUR LOCATION. To obtain hardware warranty service, and determine the type of service, as well as the logistics of the service available in your location, call HP’s Customer Care Centre or a participating Authorised HP Personal Computer Repair Centre at one of the numbers listed below.

Unit Exchange

In locations where Unit Exchange is available, HP will send you a replacement monitor. You must return the defective monitor to HP (using the shipping carton that the new one came in).

HP may ask you for a credit card as collateral for the monitor, and will charge you for the retail price of the new monitor if the failed product is not returned within 30 days.

Carry-In Services

In locations where Carry-in service is available, repair service can be obtained by taking your defective monitor to an HP Pavilion PC authorised service provider.

Send-In Repair Service

In locations where Send-in repair service is available, repair service can be obtained by shipping your monitor to an HP Repair Centre. The monitor will be repaired and returned to you.

Home Pick-Up and Delivery

In locations where Home Pick-up and Delivery service is available, HP will pick up the defective monitor at your home and deliver it back to your home when repaired.

Austria

+43 (0) 0820 87 4417

Canada

1-905-206-4663

Chile

800-360-999

Colombia

9-800-114726

France

0892 6960 22 (0,34 euros/min)

Germany

0180 5 225 254 (0,12 euros/min)

Guatemala

1-800-999-5105

Italy

+39(0) 848 800 871

Mexico from Mexico City

(5)258-9922

From all other states

01-800-4726684

Netherlands

0900 2020 165 (0,10 euros/min)

Nicaragua

1-800-711-2884

Norway

815 62 070

Panama

1-800-711-2884

Republic of Ireland

1890 92 39 02

Spain

+34(0) 902 010 059

Switzerland

0848-00 009 50

UK

+44(0) 870 010 4320 — For consultative assistance call:

 

0906 470 0870 (60 p/min)

US

1-208-323-2551

Page 2
Image 2
HP m703c 17 inch CRT Obtaining Hardware Warranty Repair Service, Unit Exchange, Carry-In Services, Send-In Repair Service