14 Troubleshooting

Cannot connect to a WLAN

Before troubleshooting a network connection problem, be sure that device drivers are installed for all wireless devices.

NOTE: Wireless networking devices are included with select computer models only. If wireless networking is not listed in the feature list on the side of the original computer package, add wireless networking capability to the computer by purchasing a wireless networking device.

Possible causes for wireless connection problems include:

●Changing the network configuration (SSID or security)

●Disabling or incorrectly installing the wireless device

●Failing wireless device or router hardware

●Encountering interference from other devices

If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly installed on the computer:

NOTE: Windows includes the User Account Control feature to improve the security of the computer. You might be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. For more information, see Help and Support.

1.Select Start > Control Panel > System and Security.

2.In the System area, click Device Manager.

3.Expand the list of Network adapters by clicking the plus (+) sign.

4.Identify the WLAN device from the Network adapters list. The listing for a WLAN device might include the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11.

If no WLAN device is listed, either the computer does not have an integrated WLAN device, or the driver for the WLAN device is not properly installed.

For more information on troubleshooting WLANs, see the website links provided in Help and Support.

Cannot connect to a preferred network

Windows automatically repairs a corrupted WLAN connection:

●If there is a Network icon in the notification area, right-click the icon, and then click Troubleshoot problems.

Windows resets your network device and attempts to reconnect to one of the preferred networks.

●If there is no Network icon in the notification area:

1.Select Start > Control Panel > Network and Internet > Network and Sharing Center.

2.Click Troubleshoot problems and select the network you want to repair.

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HP WQ861UA, dm4 1060us manual Troubleshooting, Cannot connect to a Wlan, Cannot connect to a preferred network
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WQ861UA, dm4 1060us specifications

The HP dm4 1060us, identified by the model number WQ861UA, is a versatile and compact laptop that was designed to cater to a wide range of users, from students to professionals. Launched as part of HP's Pavilion series, this notebook combines performance, aesthetics, and portability, making it a popular choice for users who need a reliable computing device on the go.

One of the standout features of the HP dm4 1060us is its sleek and stylish design. The laptop is encased in a brushed aluminum chassis, providing not only a modern look but also durability against everyday wear and tear. The 14-inch display strikes a balance between portability and usability, offering a resolution of 1366x768 pixels, which allows for excellent clarity and vibrant colors, making it suitable for both work and leisure activities.

Under the hood, the HP dm4 1060us is powered by Intel's Core i5 processor, offering solid performance for multitasking and handling various applications simultaneously. With 6GB of RAM, the laptop ensures smooth operation even with numerous browser tabs open or when running demanding software. The presence of a dedicated AMD Radeon graphics card further enhances visual performance, making it capable of handling casual gaming and graphic-intensive tasks.

Storage-wise, the HP dm4 1060us is equipped with a 750GB hard drive, providing ample space for files, applications, and media. This capacity is ideal for users who require significant storage without the immediate need for external solutions. The laptop's battery life is also commendable, with the ability to last several hours on a single charge, making it convenient for users on the move.

A noteworthy aspect of the HP dm4 1060us is its connectivity options, which include multiple USB ports, HDMI output, and an integrated card reader. These features allow users to connect to various devices and peripherals seamlessly. Additionally, the laptop comes with an HP TrueVision HD webcam, which ensures decent quality video for online meetings and communication.

In terms of software, the HP dm4 1060us typically runs on Windows operating systems, offering users access to a wide range of applications and tools to enhance productivity. Overall, the HP dm4 1060us, WQ861UA, stands out with its blend of performance, functionality, and portability, making it a worthy contender in the laptop market for those seeking a reliable everyday machine.
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