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HP WQ861UA Obtaining the latest HP device drivers, Select Start Control Panel System and Security

Models: WQ861UA dm4 1060us

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●If copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from the hard drive.

●Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager.

A DVD or BD playing in Windows Media Player produces no sound or display

Use MediaSmart to play a DVD or BD. MediaSmart is installed on the computer, and is also available from the HP website at http://www.hp.com.

A device driver must be reinstalled

1.Remove any discs from the optical drive.

2.Select Start > Control Panel > System and Security.

3.In the System area, click Device Manager.

4.In the Device Manager window, click the arrow next to the type of driver you want to uninstall and reinstall (for example, DVD/CD ROMs, Modems, and so on).

5.Right-click the device listing and click Uninstall. When prompted, confirm that you want to delete the device, but do not restart the computer. Repeat for any other drivers you want to delete.

6.In the Device Manager window, click Action, and then click Scan for hardware changes. Windows scans the system for installed hardware and installs default drivers for any devices requiring drivers.

NOTE: If you are prompted to restart the computer, save all open files, and then continue with the restart.

7.Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.

8.Try running the program again.

If uninstalling and reinstalling the device drivers does not correct the problem, you might need to update your drivers using the procedures in the following sections.

Obtaining the latest HP device drivers

1.Open a web browser, go to http://www.hp.com/support, and then select your country or region.

2.Click the option for software and driver downloads, type the computer model number in the search box, and then press the enter key.

3.Click your specific product from the models listed.

4.Click the Windows 7 operating system.

5.When the list of drivers is displayed, click an updated driver to open a window containing additional information.

6.Click Install now to install the updated driver without downloading the file.

– or –

Click Download only to save the file to the computer. When prompted, click Save and then select a storage location on the hard drive.

96 Chapter 14 Troubleshooting

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HP WQ861UA, dm4 1060us manual Obtaining the latest HP device drivers, Select Start Control Panel System and Security
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WQ861UA, dm4 1060us specifications

The HP dm4 1060us, identified by the model number WQ861UA, is a versatile and compact laptop that was designed to cater to a wide range of users, from students to professionals. Launched as part of HP's Pavilion series, this notebook combines performance, aesthetics, and portability, making it a popular choice for users who need a reliable computing device on the go.

One of the standout features of the HP dm4 1060us is its sleek and stylish design. The laptop is encased in a brushed aluminum chassis, providing not only a modern look but also durability against everyday wear and tear. The 14-inch display strikes a balance between portability and usability, offering a resolution of 1366x768 pixels, which allows for excellent clarity and vibrant colors, making it suitable for both work and leisure activities.

Under the hood, the HP dm4 1060us is powered by Intel's Core i5 processor, offering solid performance for multitasking and handling various applications simultaneously. With 6GB of RAM, the laptop ensures smooth operation even with numerous browser tabs open or when running demanding software. The presence of a dedicated AMD Radeon graphics card further enhances visual performance, making it capable of handling casual gaming and graphic-intensive tasks.

Storage-wise, the HP dm4 1060us is equipped with a 750GB hard drive, providing ample space for files, applications, and media. This capacity is ideal for users who require significant storage without the immediate need for external solutions. The laptop's battery life is also commendable, with the ability to last several hours on a single charge, making it convenient for users on the move.

A noteworthy aspect of the HP dm4 1060us is its connectivity options, which include multiple USB ports, HDMI output, and an integrated card reader. These features allow users to connect to various devices and peripherals seamlessly. Additionally, the laptop comes with an HP TrueVision HD webcam, which ensures decent quality video for online meetings and communication.

In terms of software, the HP dm4 1060us typically runs on Windows operating systems, offering users access to a wide range of applications and tools to enhance productivity. Overall, the HP dm4 1060us, WQ861UA, stands out with its blend of performance, functionality, and portability, making it a worthy contender in the laptop market for those seeking a reliable everyday machine.