Product Information and Troubleshooting

Be sure that the wireless router or access point is properly connected to its power adapter and the cable or DSL modem, and that the lights are on.

Disconnect and then reconnect all cables, and turn the power off and then back on.

For more information on wireless technology, refer to the relevant help topics and Web site links in Help and Support.

For information on activating mobile broadband service, refer to the mobile network operator information included with your computer.

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Getting Started