warranty and regulatory information

hp hardware warranty

exclusion may not apply to you.

obtaining on-site warranty service

To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (970) 635-1000) or a participating Authorized HP Computer Dealer Repair Center. The customer must be prepared to supply proof of the purchase date.

The system processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the system processor unit —such as video adapters, mass storage devices, and interface controllers— are covered by this warranty.

During the on-site warranty period, customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty, and taxes; provide telephone assistance on replacement of the component when necessary; and pay shipping charges, duty, and taxes for any part that HP asks to be returned.

On-site visits caused by non-Hewlett-Packard products —whether internal or external to the system processor unit— are subject to standard per-incident travel and labor charges.

On-site service for this product is restricted or unavailable in certain locations. In HP Excluded Travel Areas— areas where geographical obstacles, undeveloped roads, or unsuitable public transportation prohibit routine travel— service is provided on a negotiated basis at extra charge.

Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6. Worldwide Customer Support Travel information is available from any HP Sales and Service Office.

Travel restrictions and response time for dealer or distributor service are defined by the participating dealer or distributor.

Service contracts which provide after-hour or weekend coverage, faster response time, or service in an Excluded Travel Area are often available from HP, an authorized dealer, or authorized distributor at additional charge.

customer responsibilities

The customer may be required to run HP-supplied diagnostic programs before an on-site visit or replacement part will be dispatched.

The customer is responsible for the security of its proprietary and confidential information and for maintaining a procedure external to the products for

64

Appendix A

Page 64
Image 64
HP X1100 manual Obtaining on-site warranty service, Customer responsibilities

X1100 specifications

The HP X1100 is a highly versatile and innovative mouse designed to enhance both productivity and comfort for users across a spectrum of needs, from casual browsing to intense gaming sessions. This device showcases HP's commitment to quality, ergonomics, and advanced functionalities, making it a sought-after accessory in the tech world.

One of the standout features of the HP X1100 is its sleek, ergonomic design. The mouse is crafted to fit comfortably in the hand, reducing strain during prolonged use. The contoured shape supports natural hand positioning, which is particularly beneficial for users who spend long hours at their computer. With textured grips and an intuitive layout, the X1100 promotes an enjoyable user experience.

In terms of performance, the HP X1100 boasts optical sensor technology, providing precise tracking on various surfaces. Users can navigate seamlessly without the hindrance of a mousepad, making it ideal for dynamic work environments or mobile use. The optical sensor operates at high resolution, ensuring accurate cursor movements and enhanced responsiveness, critical for both productivity tasks and gaming.

Another key characteristic of the HP X1100 is its customizable buttons. Users benefit from programmable features that can be tailored to suit individual preferences and workflows. This adaptability allows for quick access to essential functions, thereby streamlining tasks and boosting efficiency.

Additionally, the HP X1100 supports plug-and-play functionality with a reliable USB connection, making it compatible with various operating systems. Users can easily connect the mouse to a desktop, laptop, or even a compatible tablet without needing any additional software or drivers. This user-friendly feature encourages ease of access for individuals across different tech skill levels.

Furthermore, the durability of the HP X1100 is noteworthy. Constructed with high-quality materials, the mouse is designed to withstand the wear and tear of everyday use. This robustness ensures that users can depend on their mouse for consistent performance over time.

In conclusion, the HP X1100 combines ergonomic design, precision tracking, customizable features, and durability into a single device that meets the diverse needs of modern users. Whether for work, play, or anything in between, the HP X1100 stands out as a reliable and efficient tool that enhances digital interactions.