3

Troubleshooting and Diagnostics

This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components:

•Troubleshooting information

…￿ Checking for customer abuse (page 3-3).

…￿ Troubleshooting the problem (page 3-4).

…￿ Verifying the repair (page 3-4).

…￿ Suggestions for troubleshooting (page 3-5).

•Diagnostic tools

…￿ e-Diagtools diagnostic program (page 3-22).

…￿ Power-on self-test (page 3-25).

…￿ Sycard PCCtest 450 PC Card (page 3-26).

…￿ BIOS configuration utility (page 3-27).

Technology Code IC)

Troubleshooting and Diagnostics

3-1