HP Presario M2000, ze2000 Flowchart 2.20—NoNetwork/Modem Connection

Troubleshooting

Flowchart 2.20—No Network/Modem Connection

No network

or modem

connection.

		N
	Network		Replace jack
	or modem jack		or have jack
	active?		activated.
Y
		Y
	Digital		Connect
			to nondigital
	line?
			line.
N						Y
		N
			Reload			Network
	NIC/modem					or modem	Done
	configured		drivers and			connection
	in OS?		reconfigure.			working?
Y				N
	Disconnect all					Replace NIC/modem
	power from
						(if applicable).
	the computer
	and open.
						Y
	Reseat NIC/modem					Network
	(if applicable).					or modem	Done
						connection
						working?
					N
						Replace
						system
						board.

2–28 Maintenance and Service Guide