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HP Presario M2000, ze2000 3.4 Mass Storage Devices

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Illustrated Parts Catalog

3.4 Mass Storage Devices

Mass Storage Devices

3–14	Maintenance and Service Guide

Contents

Maintenance and Service Guide Page Contents 5 Removal and Replacement Procedures 6 Specifications AConnector Pin Assignments BPower Cord Set Requirements CScrew Listing Product Description 1.1Features Page Page 1.2 Resetting the Computer 1.3 Power Management 1.4 External Components Front Components Page Page Page Right-SideComponents Page Page Page Left-SideComponents Page Page Rear Panel Components HP Pavilion ze2000 Rear Panel Components Page Keyboard Components Page Page Top Components HP Pavilion ze2000 (Continued) Page Compaq Presario M2000 (Continued) Bottom Components Page Page Page 1.5 Design Overview Troubleshooting 2.1Computer Setup Accessing Computer Setup Computer Setup Defaults Selecting from the Main Menu Selecting from the Security Menu Selecting from the Advanced Menu Selecting from the Tools Menu Exit Menu 2.2 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview (Continued) Flowchart 2.1—InitialTroubleshooting Flowchart 2.2—NoPower, Part Flowchart 2.3—NoPower, Part Flowchart 2.4—NoPower, Part Flowchart 2.5—NoPower, Part Flowchart 2.6—NoVideo, Part Flowchart 2.7—NoVideo, Part Flowchart 2.8—NonfunctioningDocking Device (if applicable) Flowchart 2.9—NoOperating System (OS) Loading Flowchart 2.10—NoOS Loading, Hard Drive, Part Flowchart 2.11—NoOS Loading, Hard Drive, Part Flowchart 2.12—NoOS Loading, Hard Drive, Part Flowchart 2.13—NoOS Loading, Diskette Drive Flowchart 2.14—NoOS Loading, Optical Drive Flowchart 2.15—NoAudio, Part Flowchart 2.16—NoAudio, Part Flowchart 2.17—NonfunctioningDevice Flowchart 2.18—NonfunctioningKeyboard Flowchart 2.19—NonfunctioningPointing Device Flowchart 2.20—NoNetwork/Modem Connection Illustrated Parts Catalog 3.1 Serial Number Location 3.2 Computer Major Components Spare Parts: Computer Major Components Page Spare Parts: Computer Major Components (Continued) Page Page Page Page Page Page 3.3 Miscellaneous Plastics Kit Miscellaneous Plastics Kit Spare Part Number Information 3.4 Mass Storage Devices Mass Storage Devices 3.5 Miscellaneous Spare Parts: Miscellaneous (not illustrated) (Continued) 3.6 Sequential Part Number Listing Spare Parts: Sequential Part Number Listing (Continued) Page Page Page Page Page Page Page Removal and Replacement Preliminaries 4.1 Tools Required 4.2 Service Considerations Plastic Parts Cables and Connectors 4.3Preventing Damage to Removable Drives 4.4 Preventing Electrostatic Damage 4.5Packaging and Transporting Precautions 4.6 Workstation Precautions 4.7Grounding Equipment and Methods Page Typical Electrostatic Voltage Levels Static-ShieldingMaterials Removal and Replacement Procedures 5.1 Serial Number 5.2 Disassembly Sequence Chart Disassembly Sequence Chart (Continued) 5.3Preparing the Computer for Disassembly 5.4 Hard Drive Page Page Page 5.5 Computer Feet 5.6 Optical Drive Page 5.7 Memory Module Page Page 5.8 Mini PCI Communications Module Page Page 5.9 Keyboard Cover Page Page 5.10 LED Board Page 5.11 Keyboard Page Page Page 5.12 Display Assembly Page Page Page Page 5.13 Base Enclosure Page Page Page Page Page 5.14 Speaker Assembly Page 5.15 Heat Sink Page 5.16 Fan Page 5.17 Processor Page 5.18 Battery Connector Board Page Page 5.19 Power Connector Board Page 5.20 USB/S-VideoController Board Page 5.21 Bluetooth Board Page 5.22 System Board Page Page Page Page Page Page Specifications Computer (Continued) 15.0-inch,XGA, Display Hard Drives Primary 6-cell, Li-IonBattery Pack 24X DVD/CD-RWCombo Drive 24X DVD/CD-RWCombo Drive (Continued) 8X DVD±RW/R and CD-RWCombo Drive 8X DVD±RW/R and CD-RWCombo Drive (Continued) 8X DVD-ROMDrive 8X DVD-ROMDrive (Continued) 24X CD-ROMDrive System DMA System Interrupts System Interrupts (Continued) System I/O Addresses System I/O Addresses (Continued) Page System Memory Map Connector Pin Assignments Table A-2 RJ-45(Network) Table A-3 S-Video-Out Table A-4 External Monitor Table A-5 RJ-11(Modem) Table A-6 Audio-In(Microphone) Table A-7 Audio-Out(Headphone) Power Cord Set Requirements 3-ConductorPower Cord Set General Requirements Country-SpecificRequirements 3-ConductorPower Cord Set Requirements (Continued) Screw Listing Table C-2 Black Phillips PM2.0×5.0 Screw Table C-3 Phillips PM2.0×6.0 Screw Phillips PM2.0×6.0 Screw (Continued) Page Page Table C-4 Phillips PM2.0×7.0 Screw Phillips PM2.0×7.0 Screw (Continued) Page Table C-5 Silver Phillips PM2.0×5.0 Screw Silver Phillips PM2.0×5.0 Screw (Continued) Table C-6 Phillips PM2.0×3.0 Screw Table C-7 Black Phillips PM2.0×4.0 Screw Black Phillips PM2.0×4.0 Screw (Continued) Page Table C-8 Phillips PM2.0×16.0 Screw Table C-9 Silver Phillips PM2.0×4.0 Screw Silver Phillips PM2.0×4.0 Screw (Continued) Page Page Page Table C-10 PhillipsPM1.5×3.5 Screw Index