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| Doc. No. | REV. | |
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| Issued Date | 2008/07/17 | A03 | |
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| Revised Date | 2009/01/15 | ||
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Doc. Title | Converse Service Manual | Page | 64 of 78 | |
10．No Sound from Speaker or Distorted sound
(1)Check “Sound & Notifications” Settings in the unit for Sound Enabling.
(2)Make sure it’s not MUTED.
(3)Try to
(4)Clean up the speaker connection side on MB if there is any contamination.
(5)Dismantle and Check whether the Speaker is properly installed (Orientation)
(6)Replace Speaker if necessary.
(7)Replace Main Board if necessary.
(8)Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
11．No Recorded Sound or Distorted sound
(1)Check “Sound & Notifications” Settings in the unit for Sound Enabling.
(2)Make sure it’s not MUTED.
(3)Try to
(4)Dismantle and Check whether the Microphone is properly installed.
(5)Replace Microphone if necessary.
(6)Replace Main Board if necessary.
(7)Once the defective part has been identified, verify the defective part again whether the symptom could be duplicated with another unit.
12．Wireless connection (WLAN/BT) not functioning
(1)Make sure the wireless environment is OK before connecting to WLAN.
(2)Make sure the wireless connection setting has properly set.
(3)Make a life connection with Internet or another device.
(4)Try to
(5)Try with another main board if necessary
(6)Once the defective part has been identified, verify the defective part again whether the symptom could be duplicated with another unit.
HTC CONFIDENTIAL
