14 Troubleshooting

The PC in a LAN cannot access internet.

1.The power indicator is on, and the E960 is normally connected with the power adapter. If the power indicator is off, you need to check whether the power is normally connected.

2.There are five signal strength indicators on the E960 panel. The more green indicators are on, the stronger the signal strength. If all of the signal strength indicators are off, you need to check whether the area is covered by WLAN.

3.If the area is covered by WLAN, you need to check whether the network mode is right. See Chapter 9 "Configuring UMTS Settings" for information about network mode.

4.If the 1, 2, 3, 4 four indicators on the panel blinks, the corresponding Ethernet interfaces are normally connected. If the indicators are off, you need to check and ensure that the corresponding Ethernet connection is normal.

5.You must configure the correct PPP user name and PPP password when you access the internet through the E960. Check whether they are correct, and see "Configuring PPP Profile Settings" for details.

6.If the DHCP service is disabled and the PC obtains the IP address dynamically, the PC also cannot access the internet. You can change the mode to manually assign an IP address. See "Configuring the PC Network."

7.Check whether the driver of the network adapter is correctly installed.

8.If the preceding methods cannot solve the problem, you can reset the E960 to factory defaults.

The PC in a WLAN cannot access the WLAN.

1.If there are interferences or shields near the E960, you can adjust the position of the E960. When the signal strength is strong, you can move to the next step.

2.Check and record the following data on the PC's network adapter: SSID, WEP type, and key.

3.Check and record the following data on the E960: SSID, WEP type, and key.

4.Compare the data, the SSID on the network adapter should be ANY or be the same with that on the E960. The WEP type and key on the network adapter and E960 should be identical. Otherwise, you need to change the data on the network adapter.

What if I forgot the IP address of the LAN interface

If you forgot the IP address of the LAN interface, you can input http://e.home and login in the mode of PC obtaining IP address automatically.

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Huawei E960 manual Troubleshooting, PC in a LAN cannot access internet, PC in a Wlan cannot access the Wlan
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E960 specifications

The Huawei E960 is a multifunctional wireless router designed to provide seamless connectivity for a wide range of devices. Hailed for its efficiency and robust performance, the E960 caters to both home and office environments, making it an appealing choice for users who demand reliable internet access.

One of the standout features of the Huawei E960 is its support for HSPA+ technology, which allows for high-speed internet access with download speeds reaching up to 21 Mbps and upload speeds of up to 5.76 Mbps. This capability ensures that users can stream videos, play online games, and browse the web without significant buffering or lag. The device operates on both 3G and 4G networks, making it versatile enough to function in various locations with different network availability.

The E960 supports multiple connectivity options, including USB, Ethernet, and Wi-Fi, allowing users to connect a variety of devices ranging from laptops to smartphones seamlessly. It features integrated Wi-Fi capability, enabling wireless connections for up to 32 devices simultaneously, making it ideal for households with many smart devices or small offices that require stable internet for multiple users.

Another remarkable characteristic of the Huawei E960 is its long-lasting battery life. The device is powered by a built-in rechargeable battery, providing up to 6 hours of continuous use and over 300 hours on standby. This portability makes it perfect for users who are frequently on the move and need reliable internet access without being tied down by wires.

Moreover, the E960 includes a user-friendly interface for easy configuration and management. Users can quickly set up their network, manage connected devices, and modify settings via a web interface or mobile app, making it accessible even for those who may not be technologically savvy.

In addition to its performance and connectivity features, the Huawei E960 is known for its sleek, compact design, making it a stylish addition to any setting. Its lightweight construction ensures easy transport, aligning well with the needs of professionals and frequent travelers.

In summary, the Huawei E960 is a powerful device that combines high-speed internet capabilities with versatile connectivity options, portability, and user-friendly management. It represents an excellent choice for individuals and businesses seeking to enhance their connectivity experience efficiently and reliably.
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