12. Appendix
10.Cannot watch pay channels.
•Check in the menu that you have a valid and working subscription to the channels you wish to view.
•Contact your network operator for more information.
12.3 Error Message
Error message | Possible causes | What to do | |
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Please Insert | The Smartcard is not present. | Insert the Smartcard. | |
Smartcard | |||
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Smartcard Failure |
| Insert the appropriate Smartcard. | |
The current Smartcard may be faulty. | Contact the product distributor if the | ||
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| problem persists. | |
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Checking | The Smartcard is being verified. It may |
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Smartcard | be inserted |
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Service is currently | The Smartcard has expired or the | Check Smartcard. Contact the product | |
scrambled | datecode on the card has gone | distributor if the problem persists. | |
backwards. | |||
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Service Unknown | No service is located at the entered |
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channel number. |
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Service is currently | Operating status of the service is set |
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not running | to Off. |
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Parental Control | When the parental rating of the event |
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is greater than the setting made via the | Enter the | ||
Lock | |||
Parental Control menu. |
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No Event | The information for the current event |
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Information | or service has not been received. |
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No Signal | The signal is too weak. | Reset the cable. | |
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No Service | There are no services available. | Reset the setting and restart channel | |
available | search. | ||
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GB52
User’s Manual
