Troubleshooting 105
Error messages appear when opening music les
Some music les may not play on your Samsung mobile
device for a number of reasons. If you receive error
messages when opening music les on your device, try the
following:
Free some memory by transferring les to a PC or
•
deleting les from your device.
Ensure that the music le is not Digital Rights
•
Management (DRM)-protected. If the le is DRM-
protected, ensure that you have the appropriate license
or key to play the le.
Ensure that your device supports the le type.
•
Error messages appear when launching the FM radio
The FM radio application on your Samsung mobile device
uses the headset cable as an antenna. Without a headset
connected, the FM radio will be unable to receive radio
stations. To use the FM radio, rst ensure that the headset
is properly connected. Next, scan for and save the available
radio stations.
If you still cannot use the FM radio after performing these
steps, try accessing your desired station with another radio
receiver. If you can hear the station with another receiver,
your device may require service. Contact a Samsung
Service Center.