Troubleshooting 103
Audio quality is poor
Ensure that you are not blocking the device's internal •
antenna.
When you are in areas with weak signals or poor
•
reception, you may lose reception. Move to another area
and try again.
When dialing from contacts, the call is not connected
Ensure that the correct number is stored in the contact •
list.
Re-enter and save the number, if necessary.
•
Ensure that you have not set call barring for the contact's •
phone number.
The device beeps and the battery icon ashes
Your battery is low. Recharge or replace the battery to
continue using the device.
Outgoing calls are not connected
Ensure that you have pressed the Dial key.•
Ensure that you have accessed the right cellular network.•
Ensure that you have not set call barring for the phone •
number you are dialing.
Incoming calls are not connected
Ensure that your device is turned on.•
Ensure that you have accessed the right cellular network.•
Ensure that you have not set call barring for the •
incoming phone number.
Others cannot hear you speaking on a call
Ensure that you are not covering the built-in •
microphone.
Ensure that the microphone is close to your mouth.
•
If using a headset, ensure that it is properly connected.•