Returning Your Unit for Service
Before sending your unit in for repair, please contact the factory, either by phone or by email, to obtain a Repair Authorization Number for your unit. Please have your product model name and serial number available before calling the factory. If you contact the factory by
For IN-WARRANTY service, complete the following steps:
•Obtain a Repair Authorization Number from Techsonic Industries Customer Resource Center.
•Tag product with your customer name, street address, phone number and your assigned Repair
•Authorization Number.
•Include a brief written description of the problem.
•Include a copy of your receipt (to show proof and date of purchase).
•Return product freight prepaid to Techsonic Industries, Inc., using an insured carrier with delivery confirmation.
CUSTOMER RESOURCE CENTER
SERVICE POLICY / SERVICE PROCEDURES
For OUT-OF-WARRANTY service, complete the following steps:
•Obtain a Repair Authorization Number from Techsonic Industries Customer Resource Center.
•Included payment in the form of credit card number and expiration date, money order or personal check. Please do not send cash.
•Tag product with your customer name, street address, phone number and your assigned Repair Authorization Number.
•Include a brief written description of the problem.
•Return product freight prepaid to Techsonic Industries, Inc., using an insured carrier with delivery confirmation.
Contacting Humminbird
Contact the Humminbird Customer Resource Center in any of the following ways:
By Telephone
(Monday - Friday 8:00 a.m. to 4:30 p.m. Central Standard Time):
By
(typically we respond to your
custserv@techsonic.com
For direct shipping, our address is:
Techsonic Industries, Inc.
Service Department
108 Maple Lane
Eufaula, AL 36027 USA
15
