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Check the chart below for a possible cause of the problem you are experencing before requesting service for this unit.
Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
Let the technician maintain the unit.
FOR YOUR REFERENCE
uTroubleshooting
symptom Possible reason Suggested solution
No power l The power cord i s not in the socket l Firmly insert the power cord into the
socket
Remote control doesn’t
work
l The batteries have been exhausted..
l The front end of the rem ote contr ol is
not aimed at the infrared sensor of
the DVR.
l Use new batt eries
l Please aim at the s ensor of the unit.
Black TV screen l The video cable is not c onnected or
properly connected
l The TV is not switched to video mode
l Connect proper ly according to the
system connection diagram.
l Switch the TV to v ideo mode.
No playback l The unit is not com patible with disc
l No disc
l The disc was inv erted when being
loaded
l Use a compatible disc with unit.
l Load disc
l Load disc once again w ith the side
Up with figures/words upwards
No sound l The au dio cable is not con nected or
properly connection.
l Audio initial f unction setup error
l External amp lifier operation error
l Connect the cab les prop erly according
to the diagram
l Set up once again.
l Operate the amp lifier properly..
Discontinuous sound
and distorting image
l Dirty Disc
l Scratches on the dis c/
disc distortion
l Clean the disc surf ace with clean soft
cloth
l Change the disc with a new one
Disable sign appears on
the let bottom of TV
screen
l
Improper operation, the current status
does not support the operation
l Please refer to the f unction operation
instruction carefully
No images when
recording with AV input
l No connection or improper
connection.
l Please connect the DVR according to
the diagram.
No sound when
recording with AV input
l Improper audio cable connection l Please connect th e audio cable to t he
DVR according to diagram.
Failure to directly
complete DVD copy
l The unit doesn’ t supp ort disc cop y of
this type
l Try another DVD
Failure to directly
complete VCD/CD copy
l The unit doesn’ t supp ort disc cop y of
this type
l Try another VCD/CD
No response to any
operation
l The DVR malfunctioned because of
thunder, static electricity or other
interferences
l Power off and then power on.
DVR-˵Ã÷Êé.p65 03-9-16, 15:1820