Service and Support information

Getting help around the world

International Warranty Service (IWS) is available for customers who are moving products or traveling to countries where their product (as identified by the 4-digit machine type) is sold and serviced by IBM or IBM-authorized representatives. Warranty service delivery methods of the country providing the service will be in effect. IBM reserves the right to change or modify its service delivery methods by country at any time without notice. Service procedures differ by country, and some service and parts may not be available in all countries because of the laws of that particular country. In some countries, fees may apply to service provided on-site in remote locations.

To register, call one of the following IWS Offices:

 

Southeast Asia, Australia, New Zealand, and Hong

61-2-9354-4171

Kong:

 

Canada, Latin America, and the U.S.:

1-800-497-7426 or

 

248-740-1215

Europe, Middle East, and Africa:

44-1475-893638

Japan, Korea, China (except Hong Kong), and

81-462-215-7598

Taiwan:

 

The IWS office will issue an International Warranty Service Certificate, which you can use wherever IBM or IBM resellers sell and service this product.

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IBM 27P2155 setup guide