Chapter 5. Maintenance and Troubleshooting
This chapter describes several maintenance and troubleshooting procedures for the
Attention: To avoid electrical shock, unplug your store controller and all attached devices from electrical outlets before performing any troubleshooting procedure.
Maintenance
You should perform minimal maintenance to ensure that your tape drive operates in peak condition.
Caring for Tape Cartridges
The following points are guidelines for storing and using the cartridges:
vDo not open the tape access door of the cartridge or touch the tape itself.
vKeep cartridges away from sources of electromagnetic ®elds, such as telephones, dictation equipment, mechanical or printing calculators, motors, and bulk erasers. Do not place the cartridges on the store controller monitor or on the base unit of the store controller.
vKeep cartridges away from direct sunlight and heat sources, such as radiators or warm air ducts.
vKeep cartridges free of moisture. Do not wet or submerge cartridges in any liquid.
vDo not expose cartridges to temperature extremes.
vRetension tape cartridges that have not been used for more than a month before restoring or backing up data. Retensioning is the winding and rewinding of a tape cartridge. This action restores the proper tape tension to the media. The backup application software provides a function to retension a tape cartridge.
Cleaning the Tape Head
To properly maintain the drive, periodically clean the tape head. You do not need to perform any other periodic maintenance. Clean the tape head with a
The cleaning cartridge is good for 30 cleaning operations. Cleaning should be performed once a week. The cleaning process is simple to use; insert the cleaning cartridge into the tape drive, and the cleaning process is automatic. The entire process only takes a few seconds and is completed when the drive's activity light stops ¯ashing.
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