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How to Get ITSO Redbooks
Thissection explains how both customersand IBM employeescan find out about ITSO redbooks,redpieces, and
CD-ROMs.A form for ordering books and CD-ROMsby fax or e-mail is also provided.
RedbooksWeb Site http://www.redbooks.ibm.com/
Searchfor, view, download,or order hardcopy/CD-ROMredbooks from the redbooksWeb site. Also read
redpieces and download addi tional materials (code sa mples or diskette/CD-ROM images )f rom this redbooks
site.
Redpiecesare redbooks in progress; not all redbooksbecome redpieces and sometimes just a fewchapters will
be published this way. The intent is to get the infor mation out much quicker than the forma l publishing process
allows.
E-mail Orders
Send orders by e-mail i ncluding informatio n from the redbooks fax o rder form to:
TelephoneOrders
Fax Orders
This informationwas current at t hetime ofpublication, but is continually subject to change. The latest information
maybe found at the redbooks Website.
In United States
Outside North America
e-mailaddress
usib6fpl@ibmmail.com
Contact information is i n the “How to Order” section at this si te:
http://www.elink.ibmlink.ibm.com/pbl/pbl/
United States (toll free)
Canada(toll free)
Outside North America
1-800-879-2755
1-800-IBM-4YOU
Countrycoordinator phone number is in the “Howto Order” section at
this site:
http://www.elink.ibmlink.ibm.com/pbl/pbl/
UnitedStates (toll free)
Canada
Outside North America
1-800-445-9269
1-403-267-4455
Faxphone number is in the “Howto Order” section at this site:
http://www.elink.ibmlink.ibm.com/pbl/pbl/
IBMemployees may registerfor information on workshops,residencies, and redbooks byaccessing the IBM
IntranetWeb site at http://w3.itso.ibm.com/ and clicking the ITSO Mailing List button. Look in theMate rials
repositoryfor workshops, presentations,papers, and Web pages developedand written by the ITSO technical
professionals;click the AdditionalMaterials button. Employees mayaccess MyNews at http://w3.ibm.com/for
redbook,residency, andworkshop announcements.
IBM Intranet for Empl oyees