Appendix A - Troubleshooting

If the post-installation validation failed, this often is due to some simple configuration issues that can be fairly easily resolved. This appendix lists some of the common configuration issues. If the issue cannot be resolved by following the steps in this section, contact the Customer Care Group. Be sure to include the log files that were generated during the installation process.

Verify the Data Collector Configuration

The Data Collector configuration file contains key information captured during the installation process. If the information was entered incorrectly, this may be the cause of the failure.

Check the Configuration File

1.Edit the configuration file.

Windows:

edit “C:\Program Files\Aptare\mbs\conf\wrapper.conf”

UNIX:

edit “/opt/aptare/mbs/bin/startup.sh” and "/opt/aptare/mbs/bin/updateconfig.sh"

2.Verify the values of the following parameters and update them, if necessary.

wrapper.app.parameter.2

Should match the Collector Name you specified in

 

“Configuring Data Collector Policies in the Portal” on

 

page 11.

wrapper.app.parameter.3

Should match the Passcode you specified in “Configuring

 

Data Collector Policies in the Portal” on page 11.

wrapper.app.parameter.4

For IN-HOUSE installations:

 

http://aptareagent.yourdomain.com

 

where: yourdomain.com has the appropriate value.

 

For APTARE HOSTED installations:

 

http://agent.storageconsole.com

 

For third-party HOSTED installations:

 

http://aptareagent.domain.com

 

where: domain.com has the appropriate value.

 

 

3.If you changed any of the configuration file parameters, you’ll need to:

Restart the Data Collector service, as described in “Data Collector Manual Startup” on page 33.

Re-run the installation validation utility, as described in “Validating the Installation” on page 27.

Verify the Data Collector Configuration

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IBM 6.5 manual Verify the Data Collector Configuration, Check the Configuration File, Windows

6.5 specifications

IBM 6.5, also known as IBM i 7.1, represents a significant milestone in the evolution of IBM's integrated operating environment. Launched as part of the IBM i platform, this version focuses on performance, security, and expandability, making it a powerful tool for businesses seeking reliability and efficiency in their operations.

One of the key features of IBM 6.5 is its enhanced database capabilities powered by Db2 for IBM i. This relational database management system offers advanced data storage and retrieval functionalities, making it easier for organizations to manage large volumes of data seamlessly. With features such as improved query performance, data compression, and enhanced data integrity checks, businesses can ensure that their data is not only well-organized but also secure.

The introduction of Integrated Language Environment (ILE) enhances development productivity, allowing programming in languages like RPG, COBOL, and CL. This flexibility enables developers to optimize their applications for better performance and to integrate modern programming practices. The support for web technologies, including PHP and Java, further broadens the scope for application development, catering to diverse business needs.

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The operating system also emphasizes high availability and disaster recovery, making it a reliable choice for mission-critical applications. Features such as the PowerHA SystemMirror solution allow seamless failover in case of hardware failure, ensuring minimal downtime and uninterrupted service.

Scalability is a hallmark of IBM 6.5, designed to grow with an organization's needs. Businesses can easily add resources such as processors and memory without significant system disruptions, allowing for smooth transitions as demands increase.

Finally, IBM 6.5 incorporates advanced analytics capabilities, enabling organizations to leverage data insights for better decision-making. With built-in tools for data visualization and reporting, businesses can derive actionable intelligence from their data, driving innovation and growth.

In summary, IBM 6.5 is a comprehensive solution that combines powerful database management, flexible development options, robust security, and scalability, making it an ideal platform for enterprises aiming for efficiency and innovation in today's competitive landscape.