PROBLEM

Cannot connect to a DOS modem and fax application

CAUSES/SOLUTION If the CONFIG.EXE tests passed, then the modem and fax software IRQ setting assigned to the COM port might not match the the IRQ setting selected by the CONFIG.EXE program. Run your DOS modem and fax software and change the IRQ setting for the COM Port to match the IRQ setting listed in the configuration program.

PROBLEM

Can not receive or send a fax in a Windows application

CAUSES/SOLUTION If the CONFIG.EXE tests passed, the IRQ setting assigned to the COM port might not match the IRQ setting selected by the configuration program. Access the Control Panel, double-click the Ports icon and use the selected COM Port Advanced Settings to change the IRQ setting for the COM Port to match the IRQ setting selected by the configuration program.

Page 35 of 47

Page 35
Image 35
IBM 715 P/N - 13H6715 manual Cannot connect to a DOS modem and fax application