Main
Page
IBM
ii
About This Manual
Related Publications
iv
The following mobile product publications are available through IBM or your IBM Authorized Dealer.
Related Diskettes
The following diskettes are available through IBM or your IBM Authorized Dealer.
v
Page
Contents
viii
Page
Page
Introduction
Portable Computer Descriptions
2
Introduction 3
4
Drive and Diskette Compatibility Matrix
Important Service Information
FRU Replacement Strategy
6
only
Hard Disk Drive Replacement Strategy:
How to Use Error Messages
How to Read POST Error Messages
Safety Notices (Multi-lingual Translations)
8
Page
10
Page
12
Page
14
Safety Information
General Safety
Electrical Safety
exposed
16
Never assume
check
Safety Inspection Guide
18
Handling Electrostatic Discharge-Sensitive Devices
Grounding Requirements
Laser Compliance Statement
20
Page
Screw Size Chart
22
Page
Screw Size Chart (continued):
24
ThinkPad 365 (2625)
26
Page
What to Do First
28
Passwords:
How to Disable the Passwords
General Checkout
30
only
Page
Flash Memory:
Flash Memory Update:
32
Page
Audio Card Checkout
Diskette Drive Checkout
34
Page
36
Page
suspend or hibernate mode
38
suspend or hibernate mode
Doze Mode:
Safe Suspend:
40
Port Replicator Power Overload:
Setup Utility
Page
42
ThinkPad 365 (2625) 43
Error Messages
hex-value
44
hex-value,
hex-value
ThinkPad 365 (2625) 45
xxxxx
LCD Related Symptoms
46
Keyboard/TrackPoint Related
Indicator Related Symptoms
ThinkPad 365 (2625) 47
Power Related Symptoms
Audio Related Symptoms
Peripheral Device Related Symptoms
48
Other Symptoms
Intermittent Problems
Page
System Status Indicators
I/O Status Indicators
50
How to Run Diagnostics
Loading the IBM ThinkPad 365 Advanced Diagnostics Diskette
Diagnostic Test Programs
52
Error Messages
Return Codes
Aborted
Failed
Passed
Using the Diagnostics Test Programs
Using the Function Keys
54
Viewing the Test Groups
Module Testing Mode
Running Selected Module Tests
Running All Selected Modules
Changing Selected Tests in Test Groups
Stopping the Tests
System Key Combinations
External Keyboard Key Combinations
Product Overview (365C, CD, CS, CSD)
The following provides an overview of the ThinkPad 365C, 365CD, 365CS, and 365CSD system features.
58
Product Overview (365E, ED)
ThinkPad 365 (2625) 59
The following provides an overview of the ThinkPad 365E and 365ED system features.
60
Page
1020 Battery Pack
62
Page
1040 Hard Disk Drive
64
1050 Keyboard Unit
66
1055 Mylar Cover
Page
Page
Page
1070 LCD Assembly
1080 Sound Card
1090 CD-ROM Drive
1100 Diskette Drive
1110 DC/DC Card
1120 Keyboard Card
76
1130 LED/IR Board
1140 System Board
78
Page
1150 PCMCIA Assembly
80
System Front View
System Rear View
82
Page
Parts Listing 365C, CD, CS, CSD (2625)
84
ThinkPad 365 (2625) 85
86
Parts Listing 365E, ED (2625)
ThinkPad 365 (2625) 87
88
Keyboard (Index Number 2)
ThinkPad 365 (2625) 89
90
ThinkPad 365X, 365XD (2625)
92
Page
94
How to Disable the Power-On Password:
Supervisor and Hard Disk Passwords:
96
Page
System Board and CPU Card Checkout
98
Port Replicator Game Port Checkout
Status Indicators Checkout
100
Page
6
5
102
Page
104
Page
106
ThinkPad 365X, 365XD (2625) 107
108
ThinkPad 365X, 365XD (2625) 109
110
No-Beep Symptoms
ThinkPad 365X, 365XD (2625) 111
LCDRelated Symptoms
112
Keyboard/TrackPoint IIIRelated
IndicatorRelated Symptoms
ThinkPad 365X, 365XD (2625) 113
PowerRelated Symptoms
FunctionRelated Symptoms
114
Peripheral DeviceRelated Symptoms
InfraredRelated Symptoms
Other Symptoms
Intermittent Problems
116
1952 63 7 4 8
118
ThinkPad 365X, 365XD (2625) 119
120
X
tests, a three-digit device ID is displayed. The device ID indicates the suspected device.
1
122
four-digit
two rightmost digits
Password Combinations (POP, HDP, PAP)
When the POP is the same as the HDP
124
When the POP is not the same as the HDP
When the PAP and HDP are enabled
Page
Product Overview (365X, 365XD)
126
Page
Page
Page
1025 Insulator Sheet
130
ThinkPad 365X, 365XD (2625) 131
1030 DIMM Card (If Installed)
132
1040 Diskette Drive / CD-ROM Drive
Diskette Drive (Model 365X):
Page
1045 Base Cover Assembly / Keyboard Latch
1050 Hard Disk Drive
136
1060 Top Cover
When replacing
1070 Keyboard Unit
1080 LCD Assembly
140
Page
1085 LCD Panel
* *
**
Page
Page
Page
Page
Gasket Top
148
Page
Page
Page
Page
Page
Page
1090 Indicator Card
1100 Volume Switch / Speaker
1110 Keyboard Card / Cable
Page
1120 CPU Card and System Board Card
Page
Page
1130 System Board / PCMCIA Slot
162
Page
164
Inside View
Page
1
24 5 6 87 9
11 12 13
Power-On Password Jumper Pads
168
Page
Page
Index System Unit (365X)
ThinkPad 365X, 365XD (2625) 171
Page
Index System Unit (365XD)
ThinkPad 365X, 365XD (2625) 173
Page
TFT LCD FRU Parts List
Page
DSTN LCD FRU Parts List
10.4-inch DSTN LCD
ThinkPad 365X, 365XD (2625) 177
11.3-inch DSTN LCD
LCD Miscellaneous Parts
Keyboard Unit
178
ThinkPad 365X, 365XD (2625) 179
180
ThinkPad 365X, 365XD (2625) 181
182
ThinkPad 380, 380D, 385, 385D (2635)
184
Page
186
Page
188
Page
190
System Board Checkout
192
Status Indicator Checkout
194
Checking the Battery Pack
196
Page
198
Page
200
ThinkPad 380, 380D, 385, 385D (2635) 201
202
Page
204
Page
206
Power-Related Symptoms
Function/Audio-Related Symptoms
ThinkPad 380, 380D, 385, 385D (2635) 207
208
Page
210
ThinkPad 380, 380D, 385, 385D (2635) 211
CDROM:
212
Page
214
Product Overview (380, 380D, 385, 385D)
ThinkPad 380, 380D, 385, 385D (2635) 215
216
Page
1020 DIMM Card / Backup Battery
218
1030 Keyboard Unit
Page
1040 CD-ROM/FDD Assembly
Models 380/385
222
Models 380D/385D FDD
ThinkPad 380, 380D, 385, 385D (2635) 223
Models 380D/385D CD-ROM
224
1050 Speaker / Microphone
1060 Hard Disk Drive
226
ThinkPad 380, 380D, 385, 385D (2635) 227
Page
ThinkPad 380, 380D, 385, 385D (2635) 229
Page
1080 System Board Assembly
232
1090 Sub Card
1100 PCMCIA Slot
234
ThinkPad 380, 380D, 385, 385D (2635) 235
1110 Fan
236
Page
1120 LCD Front Cover
238
Page
1130 LCD Panel
DSTN LCD Panel
240
Page
Page
1140 LCD Inverter Card
DSTN LCD
TFT LCD (Type 2 only)
1150 LCD Misc. Parts
DSTN LCD Hinges/Latches
244
TFT LCD:
Page
Page
Page
Page
250
Bottom View
Page
(see LCD FRU section)
ThinkPad 380, 380D, 385, 385D (2635) 253
(see Keyboard)
LCD FRU (DSTN)
254
LCD FRU (TFT)
Type 1
ThinkPad 380, 380D, 385, 385D (2635) 255
see Misc. Parts
Type 2
256
see Misc. Parts
Keyboard
ThinkPad 380, 380D, 385, 385D (2635) 257
258
ThinkPad 380, 380D, 385, 385D (2635) 259
260
For 3-pin power cords: Important The grounded adapter is required for full MPRI compliance.
ThinkPad 380, 380D, 385, 385D (2635) 261
262
ThinkPad 560 (2640)
264
Page
266
How to Disable the Power-On Password
268
Page
System Board Checkout
270
Page
Status Indicator Checkout
272
Page
274
Black (-) Red (+)
276
Page
278
Page
280
ThinkPad 560 (2640) 281
282
x
two rightmost digits.
1
284
ThinkPad 560 (2640) 285
286
ThinkPad 560 (2640) 287
Function-Related Symptoms
Peripheral-Device-Related Symptoms
288
Page
290
5263 741
1
A
292
Page
294
Page
Product Overview (560)
296
Page
1010 Backup Battery
298
1020 DIMM Card (If installed)
Page
1040 Frame
Esc F1 F2
1050 Keyboard Unit
Page
Page
Page
1060 LCD Assembly
Page
1080 Hard Disk Drive
1090 PCMCIA Slot Assembly
310
1100 System Board
Page
1120 LCD Front Cover
314
1130 LCD Panel
DSTN Panel
TFT Panel
316
Page
1140 Inverter Card (DSTN only)
318
1150 LCD Cable / Hinges
DSTN
TFT
320
Page
Bottom View
Page
Page
Page
326
LCD FRU (DSTN)
ThinkPad 560 (2640) 327
LCD FRU (TFT)
328
Keyboard
ThinkPad 560 (2640) 329
330
ThinkPad 560 (2640) 331
332
For 3-pin power cords: Note The grounded adapter is required for full MPRII compliance.
ThinkPad 560 (2640) 333
For 3-pin slim power cords:
334
ThinkPad 760 (9546, 9547)
336
Page
How to Diagnose Multiple FRUs:
338
Page
How to Disable the Power-On Password:
Supervisor and Hard Disk Passwords:
340
Page
342
Models 760C/760CD/760L/760LD
Models 760E/760ED/760EL/760ELD/760XL/760XD
ThinkPad 760 (9546, 9547) 343
System Board and CPU Card Checkout
344
Keyboard and Auxiliary Input Device
DSP Card Checkout
Audio (ESS) Card Checkout
346
Fan Checkout (Models 760XL/760XD)
Model 760XL:
Model 760XD:
Game Port Checkout
348
blank
LCD Information Panel Checkout
350
Page
Checking the Car-Battery Adapter
352
Page
(+)
(-)
354
Checking the Standby Battery
(-)
(+)
356
Page
Port Replicator Power Overload:
358
Page
360
ThinkPad 760 (9546, 9547) 361
362
FRU Codes
If an error is detected by the diagnostic tests, a
ThinkPad 760 (9546, 9547) 363
two rightmost digits
four-digit
364
ThinkPad 760 (9546, 9547) 365
366
Indicator-Related Symptoms
LCD Information Panel-Related
ThinkPad 760 (9546, 9547) 367
Power-Related Symptoms
Function/Audio-Related Symptoms
368
DSP-Related Symptoms
OS/2 and Windows:
ThinkPad 760 (9546, 9547) 369
DOS:
ESS-Related Symptoms
370
Page
Status Indicators
LCD Information Panel
372
CDROM:
374
Password Combinations (POP, HDP, PAP)
When POP is the same as HDP-1 or HDP-2
When POP is not the same as HDP-1 and HDP-2
When PAP is used with HDP-1 or HDP-2
376
Product Overview (760)
ThinkPad 760 (9546, 9547) 377
features:
Model 760C or 760CD
Model 760E or 760ED
378
Model 760L or 760LD
ThinkPad 760 (9546, 9547) 379
Model 760EL or 760ELD
380
Model 760XL or 760XD
ThinkPad 760 (9546, 9547) 381
382
Page
Page
CD-ROM Drive (Model Unique)
1030 Battery Pack
386
1040 Hard Disk Drive
Page
Page
Page
Side View
1060 Top Cover
392
Page
1080 LCD Unit
394
1090 Front IR
Models 760XL/760XD
Other Models
396
1095 Rear IR
1100 System Board Assembly
398
Page
Models 760XL/760XD
400
Page
Page
1125 Upper Shield
1110 Video Card/Fan (Model Unique)
Standard Video Card
404
Page
Page
Page
1135 External Diskette Drive Connector
408
1120 DC/DC Card
760XL/760XD
Other Models
Page
1130 DSP Card/ Audio (ESS) Card
Slim-Type Models (Models 760C/760E/760L)
412
Thick-Type Models (Other Models and 760E)
1140 CPU Card
414
Page
1150 System Board and PCMCIA Slot
416
Page
Page
1160 Palm Rest
1170 Keyboard, Information Panel
420
Page
1180 Keyboard Cable
422
Page
1190 Keyboard Card
424
1200 Backup Battery, Speaker, Standby Battery
426
LCD Removal and Replacement
Page
Page
Page
Page
1030 Hinges
432
Page
Page
2020 LCD Panel
436
2030 Interface Cable Assembly, Hinges
Page
LCD Unit, 10.4 SVGA (P/N 29H9227) 3010 LCD Cover
Page
Page
442
3030 Hinges
LCD Unit, 10.4 VGA (P/N 46H5355) 4010 LCD Cover
444
Page
4020 LCD Panel
446
Page
4030 Interface Cable Assembly, Hinges
448
LCD Unit, 11.3 DSTN (P/N 39H6232) 5010 LCD Cover
Page
5020 LCD Panel
452
Page
LCD Unit, 12.1 XGA
6010 LCD Cover
454
Page
6020 LCD Panel
456
Page
6030 Interface Cable Assembly, Hinges
458
Page
LCD Unit, 12.1 SVGA (P/N 82H8496) 7010 LCD Cover
460
Page
7030 LCD Panel
462
Page
7040 Interface Cable Assembly, Hinges
464
Page
Page
Page
8020 LCD Panel
468
Page
8030 Interface Cable Assembly, Hinges
470
Page
LCD Unit, 12.1 SVGA (P/N 46H5725, ASM P/N 46H5723) 9010 LCD Cover
472
Page
9020 LCD Panel
474
Page
9030 Interface Cable Assembly, Hinges
476
Page
478
Page
Inside View
480
Page
Page
Page
Parts (760C)
484
Parts (760C)
ThinkPad 760 (9546, 9547) 485
Page
Parts (760CD)
ThinkPad 760 (9546, 9547) 487
Parts (760CD)
488
ThinkPad 760 (9546, 9547) 489
Page
Page
Index Parts (760E CD Nonupgradable Type)
492
Index Parts (760E CD Nonupgradable Type)
ThinkPad 760 (9546, 9547) 493
Page
Page
Index 760E CD Upgradable Type or 760ED
496
Part (760E CD Upgradable Type or 760ED)
ThinkPad 760 (9546, 9547) 497
Parts (760E CD Upgradable Type or 760ED)
498
ThinkPad 760 (9546, 9547) 499
Page
Parts (760L)
ThinkPad 760 (9546, 9547) 501
Parts (760L)
502
Page
Parts (760LD)
504
Parts (760LD)
ThinkPad 760 (9546, 9547) 505
506
Page
508
ThinkPad 760 (9546, 9547) 509
510
ThinkPad 760 (9546, 9547) 511
Page
Parts (760XL)
ThinkPad 760 (9546, 9547) 513
Parts (760XL)
514
ThinkPad 760 (9546, 9547) 515
Page
ThinkPad 760 (9546, 9547) 517
518
ThinkPad 760 (9546, 9547) 519
Page
ThinkPad 760 (9546, 9547) 521
Page
ThinkPad 760 (9546, 9547) 523
Page
ThinkPad 760 (9546, 9547) 525
Page
ThinkPad 760 (9546, 9547) 527
Page
ThinkPad 760 (9546, 9547) 529
Page
ThinkPad 760 (9546, 9547) 531
Page
ThinkPad 760 (9546, 9547) 533
Page
ThinkPad 760 (9546, 9547) 535
Page
ThinkPad 760 (9546, 9547) 537
Page
ThinkPad 760 (9546, 9547) 539
Common or Option Parts List
DAA Assembly
540
PSTN Cable
ThinkPad 760 (9546, 9547) 541
542
ThinkPad 760 (9546, 9547) 543
544
2-Prong Slim
ThinkPad 760 (9546, 9547) 545
3-Prong Slim
Page
ThinkPad SelectaDock Docking System
548
Page
General Preparation
550
Page
Power Supply
552
Page
Printer
554
External Display
External Keyboard
556
Error Log:
How to Run the Keyboard Test:
PC Test Card LED:
558
Errors During the POST:
Memory Errors:
Running Diagnostics
Testing the Expansion Unit
560
Testing the SCSI Subsystem
562
8. The test begins and the following pop-up menu appears.
9. If the test is successful, the following appears. ThinkPad SelectaDock Docking System 563
10. If the test is unsuccessful, the following appears.
564
Page
566
ThinkPad SelectaDock Docking System 567
x
1
568
2
3
ThinkPad SelectaDock Docking System 569
1
2
1
2
two rightmost digits.
570
Beep Symptoms
Keyboard-Related Symptoms
ThinkPad SelectaDock Docking System 571
Indicator-Related Symptoms
572
Page
574
Page
Page
1030 Upper Cover
1040 Fan Assembly
1050 LCD Panel
1060 Power Unit
1070 Riser Card/Main Board
Page
Page
Page
Rear View
584
SelectaDock I
Front View
Rear View
586
System Status Indicators
Parts Listing SelectaDock (3547)
Options
ThinkPad SelectaDock Docking System 589
590
Common Devices Checkout
External Diskette Drive Test
External Display Self-Test
592
External Keyboard/Auxiliary Input Device Checkout
Fax/Modem Checkout
594
Page
Printer Checkout
596
Page
TrackPoint Checkout
598
TV Tuner
Identifying Names and Functions
Using the Front Panel
600
Using the Function Key:
On-Screen Message
Power-on the TV Tuner:
Troubleshooting
The following table shows what to do to solve problems when the TV Tuner does not work correctly.
604
Common Parts Listing
This section contains FRUs common to most IBM portable, laptop, and notebook computers.
Copyright IBM Corp. 1997 605
External Diskette Drives
CD-ROM Drives
SCSI Adapters, Terminators, Cables
Rewritable Optical Drives
606
Enhanced Keyboards (101/102 Key)
External Keyboard/Mouse
Tools and Miscellaneous
Display Power Cords
Display and Monitor Information
608
Display and monitor information is separately available from IBM or an IBM Authorized Dealer.
Miscellaneous Information
Copyright IBM Corp. 1997 609
Acronyms, Abbreviations and Terms
610
Send Us Your Comments!
Do You Need Technical References?
612
Problem Determination Tips
identical
Phone Numbers, U.S. and Canada
Authorized Dealers or Servicers
614
U.S. Customers and Helpware Subscribers
IBM Canada Customer and Servicer Support
Miscellaneous Information 615
Notices
616
Trademarks