Apêndice D. Service and Support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your IBM Statement of Limited Warranty for a full explanation of IBM warranty terms.

Online technical support

Online technical support is available during the life of your product through the Personal Computing Support Web site at www.ibm.com/pc/support.

During the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your IBM option is installed in an IBM computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the IBM Support Center will be withdrawn or made available for a fee, at IBM’s discretion, 90 days after the option has been withdrawn from marketing. Additional support offerings, including step-by-step installation assistance, are available for a nominal fee.

To assist the technical support representative, have available as much of the following information as possible:

vOption name

vOption number

vProof of purchase

vComputer manufacturer, model, serial number (if IBM), and manual

vExact wording of the error message (if any)

vDescription of the problem

vHardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.

For the support telephone number and support hours by country, refer to the following table. If the number for your country or region is not listed, contact your IBM reseller or IBM marketing representative. Response time may vary depending on the number and nature of the calls received.

Phone numbers are subject to change without notice. For the latest phone number list, go to www.ibm.com/pc/support and click Support Phone List.

Country or Region

Telephone Number

Country or Region

Telephone Number

 

 

 

 

Argentina

0800-666-0011

Malaysia

03-7727-7800

 

 

 

 

Australia

1300-130-426

Mexico

001-866-434-2080

 

 

 

 

Austria

01-24592-5901

Netherlands

020-514-5770

 

 

 

 

© Copyright IBM Corp. 2004

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IBM M400 manual Apêndice D. Service and Support, Online technical support, Telephone technical support

M400 specifications

The IBM M400 is an advanced modular server designed to address the growing demands of enterprises for flexibility, performance, and scalability in their IT infrastructure. As part of IBM's broader portfolio of hybrid cloud offerings, the M400 incorporates cutting-edge technologies to support a wide range of workloads including artificial intelligence (AI), data analytics, and enterprise applications.

One of the standout features of the IBM M400 is its modular architecture. This allows organizations to customize their server configurations based on specific workload requirements. With options for various processors, memory configurations, and storage technologies, the M400 provides an adaptable solution for businesses of all sizes. The server can easily scale up or down as needed, promoting cost efficiency by aligning resources with actual usage.

The IBM M400 supports IBM's Power Systems, which are known for their robust performance in data-intensive environments. Equipped with the latest POWER architecture, the M400 delivers exceptional processing power and energy efficiency. This makes it particularly well-suited for AI workloads that require vast computational resources, enabling organizations to harness machine learning models and predictive analytics effectively.

Incorporating advanced storage options, the M400 features high-speed NVMe drives, ensuring rapid data access and throughput. This is crucial for enterprises dealing with large datasets, enabling quick retrieval and processing of information. The server also employs innovative virtualization technologies, allowing multiple operating systems and applications to run simultaneously on a single hardware platform. This enhances resource utilization and simplifies management.

Security is another critical aspect of the IBM M400. With built-in hardware security features, including secure boot processes and encryption, the server protects sensitive data against unauthorized access and breaches. IBM continuously updates its security protocols to combat evolving threats, making the M400 a trusted choice for businesses concerned about data integrity and confidentiality.

In summary, the IBM M400 is an innovative modular server that excels in flexibility, performance, and security. Its support for advanced technologies such as POWER processors, NVMe storage, and robust virtualization capabilities makes it an ideal choice for organizations looking to optimize their IT infrastructure for the modern digital landscape. As businesses increasingly rely on data-driven insights and AI applications, the IBM M400 stands out as a powerful tool that drives innovation and operational efficiency.