2. On-site Service

IBM or your reseller will either repair or exchange the failing Machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may require sending the Machine to an IBM service center.

3. Courier or Depot Service1

You will disconnect the failing Machine for collection arranged by IBM. IBM will provide you with a shipping container for you to return your Machine to a designated service center. A courier will pick up your Machine and deliver it to the designated service center. Following its repair or exchange, IBM will arrange the return delivery of the Machine to your location. You are responsible for its installation and verification.

4. Customer Carry-In or Mail-In Service

You will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise) the failing Machine suitably packaged to a location IBM designates. After IBM has repaired or exchanged the Machine, IBM will make it available for your collection or, for Mail-in Service, IBM will return it to you at IBM’s expense, unless IBM specifies otherwise. You are responsible for the subsequent installation and verification of the Machine.

The IBM Machine Warranty worldwide web site at http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide overview of IBM’s Limited Warranty for Machines, a Glossary of IBM definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to Product Support pages. The IBM Statement of Limited Warranty is also available on

this site in 29 languages.

To obtain warranty service contact IBM or your IBM reseller. In Canada or the United States, call 1-800-IBM-SERV (426-7378). For other countries, see the telephone numbers below.

Phone numbers are subject to change without notice. For the latest phone number list, go to www.ibm.com/pc/support and click Support Phone List.

Country or Region

Telephone Number

Country or Region

Telephone Number

 

 

 

 

Argentina

0800-666-0011

Malaysia

03-7727-7800

 

 

 

 

Australia

1300-130-426

Mexico

001-866-434-2080

 

 

 

 

Austria

01-24592-5901

Netherlands

020-514-5770

 

 

 

 

Belgium

Dutch 02-210-9820

New Zealand

0800-446-149

 

French 02-210-9800

 

 

 

 

 

 

Bolivia

0800-0189

Norway

66 81 11 00

 

 

 

 

1. This type of service is called ThinkPad EasyServ or EasyServ in some countries.

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IBM M400 manual On-site Service, Courier or Depot Service1, Customer Carry-In or Mail-In Service, This site in 29 languages

M400 specifications

The IBM M400 is an advanced modular server designed to address the growing demands of enterprises for flexibility, performance, and scalability in their IT infrastructure. As part of IBM's broader portfolio of hybrid cloud offerings, the M400 incorporates cutting-edge technologies to support a wide range of workloads including artificial intelligence (AI), data analytics, and enterprise applications.

One of the standout features of the IBM M400 is its modular architecture. This allows organizations to customize their server configurations based on specific workload requirements. With options for various processors, memory configurations, and storage technologies, the M400 provides an adaptable solution for businesses of all sizes. The server can easily scale up or down as needed, promoting cost efficiency by aligning resources with actual usage.

The IBM M400 supports IBM's Power Systems, which are known for their robust performance in data-intensive environments. Equipped with the latest POWER architecture, the M400 delivers exceptional processing power and energy efficiency. This makes it particularly well-suited for AI workloads that require vast computational resources, enabling organizations to harness machine learning models and predictive analytics effectively.

Incorporating advanced storage options, the M400 features high-speed NVMe drives, ensuring rapid data access and throughput. This is crucial for enterprises dealing with large datasets, enabling quick retrieval and processing of information. The server also employs innovative virtualization technologies, allowing multiple operating systems and applications to run simultaneously on a single hardware platform. This enhances resource utilization and simplifies management.

Security is another critical aspect of the IBM M400. With built-in hardware security features, including secure boot processes and encryption, the server protects sensitive data against unauthorized access and breaches. IBM continuously updates its security protocols to combat evolving threats, making the M400 a trusted choice for businesses concerned about data integrity and confidentiality.

In summary, the IBM M400 is an innovative modular server that excels in flexibility, performance, and security. Its support for advanced technologies such as POWER processors, NVMe storage, and robust virtualization capabilities makes it an ideal choice for organizations looking to optimize their IT infrastructure for the modern digital landscape. As businesses increasingly rely on data-driven insights and AI applications, the IBM M400 stands out as a powerful tool that drives innovation and operational efficiency.