Troubleshooting
Symptom | Possible Problem | Solution |
Sound is distorted | Volume level is set too high | Decrease the volume |
| Sound source is distorted | If the iPhone/iPad/iPod original sound source (MP3) is old or of poor |
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| quality, distortion and noise are easily noticed with |
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| speakers. Try a different file from a trusted sources such as iTunes |
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| If you are using an external sound source like older generation of |
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| iPod or iPod Shuffle, try reducing the output volume on the device |
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| itself. Also try turning bass boost OFF. |
| EQ settings are too high. | Lower EQ settings. |
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Unit/adaptor gets | This is normal | Turn unit off for a while or lower volume |
warm after extended |
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play at high volume |
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Snooze time is too | Custom snooze time not set | Press and hold Snooze button then turn Set Wheel to adjust |
long/short |
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Alarm not working | AM/PM time/alarm time not set correctly | When setting clock or alarm time, take note of the AM/PM |
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| indicators |
| Alarm time or source selected for alarm 2, | Make sure to set the alarm time and source for the alarm icon 1 |
| not or alarm 1 or vice versa | |
| or 2 that is shown on the clock display | |
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| 7 days is every day alarm, 5 days is | |
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| See page 5 for setting alarms. |
| Calendar is not set correctly, which can | See page 4 for Time/Calendar setting section. |
| affect 7/5/2 day alarm operation |
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Time sync didn’t work | Older iPod models such as iPod mini do not | Make sure you are using an iPhone or newer iPod such as touch, nano |
| support time sync function | or classic. If not available, set time manually (see page 4). |
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