iHome iH85 manual Trouble Shooting, Symptom Possible Problem Solution

Trouble Shooting

Symptom	Possible Problem	Solution
Unit doesn’t respond	AC adaptor isn’t plugged to a wall outlet or the
(no power)	connector is not plugged into the power supply jack	Plug the AC adaptor into a wall outlet and plug the connector into the AC
	on the back of the unit.Plug the AC adaptor into a
	wall outlet and plug the connector into the AC jack	jack on the unit
	on the unit
	Wall outlet is not functioning	Plug another device into a wall outlet (same outlet) to confirm the outlet is
		working
	Batteries are weak or dead on unit or remote	Replace all the batteries with new ones
	Power is off	Press the Power button on the iH85
iPod does not dock	Using no or wrong iPod insert	Make sure the dock insert is the proper fit to your iPod
properly	iPod is not installed properly	Remove your iPod from the dock and check for obstruction on the connectors
		in the dock and on your iPod. Then reseat it in the dock.
iPod does not respond	iPod is not installed properly	Remove your iPod from the dock and check for obstruction on the connectors
		in the dock and on your iPod. Then reseat it in the dock.
to the unit
	Your iPod software is too old	Upgrade software on your iPod. For details, visit
		http://www.apple.com/ipod/download
	iPod is locked up/frozen	Please make sure your iPod is working properly before dock into the unit.
		Please refer to your iPod manual for detail.
iPod didn’t charge up	Unit is not plugged into a working AC outlet	Make sure unit is plugged into working outlet and all connections are good
	iPod is not installed properly	Remove your iPod from the dock and check for obstruction on the connectors
		in the dock and on your iPod. Then reseat it in the dock.
	Using 3rd generation iPod	iH85 does not support 3rd generation iPod
	iPod is locked up/frozen	Please make sure your iPod is working properly before docking in the unit.
	iPod battery has problem	Please refer to your iPod manual for detail.
Sound is distorted	Volume level is set too high	Decrease the volume
		If iPod original sound source is poor quality, distortion and noise are easily
	Sound source is distorted	noticed with high-power speakers.
		Try turning bass boost OFF
		Make sure end cap or remote is not covering speaker during use
Remote Control didn’t	Batteries are weak/ dead	Replace with new batteries
work
	Remote Control is too far way from main unit	Move the Remote Control closer to main unit

NOTE: When AC adaptor is plugged in, your iPod will charge (with or without batteries installed).

NOTE: Unit does not control or charge 3G iPod

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