Warranty Policy
Before contacting Technical Support, please review the User’s Manual for this product. If you are unable to resolve the problem and/or if the product is damaged, please contact InFocus support at www.infocus. com/support.
The warranty does not cover the following:
1.Damage caused by accident, overloading, misuse, improper use or other types of damage not related to this product quality or design.
2.The product is damaged by unforeseeable natural disasters (flooding, fire hazard, earthquake, typhoon or thunder) or due to human error.
3.Attempt to open product housing, dismantle, attach other items or retrofit without written permission from InFocus.
4.Consumables or components.
5.Serial number on the product or component has been removed or damaged.
6.The product warranty is outdated.
7.Claims without presenting a warranty certificate, or if presented but the warranty certificate is not properly marked with the date of purchase, stamped by the authorized agent or the marked information has been tampered with.
Warranty Services
If any fault has developed during the warranty period, after confirmation by InFocus, we will (1) Repair the product directly or
(2)Replace the product with a new or remanufactured product, at InFocus' discretion.
Applicable to all products; when sending the product for services, you need to provide:
1.Your name, address and telephone number.
2.The warranty information and a proof of purchase.
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