Insignia NS-42PDP Troubleshooting, Cleaning your TV

Insignia NS-42PDP 42” Plasma TV

Cleaning your TV				Symptom	Possible solution
	Clean the screen and cabinet with a soft,
				Remote control does not	• Press the TV button.
	lint-free cloth. If the screen or cabinet is
				work	• Replace the batteries. Make
	especially dirty, moisten a soft, lint-free cloth in a
					sure that the + and – symbols
	weak detergent solution, squeeze the excess
					on the batteries align with the +
	moisture from the cloth, then wipe the screen or				and – symbols in the battery
	cabinet with the cloth. Use a clean cloth to dry				compartment.
	the screen or cabinet.				• Clean the remote sensor on the
					front of your TV.
					• Bright or fluorescent lighting
	Caution
					may interfere with the remote
	Avoid volatile substances, such as insect sprays, solvents, and
	thinners.				control signal. Turn off the light
	Do not leave your TV in contact with items made from rubber				or move your TV.
	or PVC for long periods.			Snowy picture or noise	• Make sure that the A/V cables
	They may damage your TV.				are connected correctly and
					securely.
	Caution			VGA picture is not stable	• Make sure that you have
	Do not let liquids drip into the cabinet.			or synchronized	selected the correct VGA mode
					on your computer.
Troubleshooting
				No ouput from one of	• Adjust the balance in the Sound
				the speakers	menu.
				Control buttons do not	• Unplug the power cord, wait
	Warning
	Do not try to repair your TV yourself. Refer all service to a			work	few seconds, then plug the cord
	qualified service technician.				back in and turn on your TV.
				Some parts of the	• The plasma screen is
	Symptom	Possible solution		screen do not light up	manufactured using a high level
					of precision technology.
					Sometimes parts of the screen
	No power	•	Make sure that the power cord
					may be missing picture
			is connected to your TV and an
					elements or have luminous
			electrical outlet.
					spots. This is not a malfunction.
		• Unplug the power cord, wait 60
			seconds, then plug the cord	After images appear	• Do not display a still image,
			back in and turn on your TV.		such as a logo, game, computer
					image, for an extended period
	No picture	•	Make sure that the video cables
					of time. This can cause a
			are connected securely to the
					permanent after image to be
			back of your TV.
					burned into the screen. This
		• Adjust the contrast and
					type of damage is not covered
			brightness.
					by your warranty.
		• Make sure that the correct
			video mode is selected.	TV makes snapping	• Snapping sounds occur when
		•	Make sure that the incoming	sounds	your TV’s cabinet expands or
			signal is compatible.		contracts from variation in
					temperature. This is not a
	Good picture but no	•	Increase the volume.
					malfunction.
	sound	•	Make sure that the sound is not
			muted.
		• Make sure that the correct
			audio mode is selected.
	Good sound but poor	•	Adjust the contrast, color, and
	color		brightness settings.
	Poor picture	•	Make sure that the room is not
			too bright. Light reflecting off
			the screen can make the picture
			difficult to see.
		• If an S-VHS camera or a
			camcorder is connected while
			another connected device is
			turned on, the picture may be
			poor. Turn off one or more
			devices.
	Horizontal dotted line	•	Your TV may be too close to
			another electrical device, such
			as a hair dryer or neon light.
			Turn off the device or move
			your TV.

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