Insignia NS-BDLIVE01 manual Sound, TV screen and video

NS-BDLIVE01_09-0086_MAN_V1_ENGLISH.book Page 25 Wednesday, March 11, 2009 9:37 AM

Insignia NS-BDLIVE01 Blu-ray Disc Player

	Problem	Solution	Sound
	The player is on and	• Make sure that the disc is not dirty or scratched.
				Problem	Solution
	displays the start logo
		To clean the disc, see “Cleaning discs” on
	and menu, but there is			No sound, low volume,	• Check the connections and the Digital Audio
		page 24.
	no image from the disc			distorted sound, or
		• Try resetting your player. Press STANDBY/ON,			Output settings.
	displayed			incorrect audio type
		wait five seconds, then press STANDBY/ON			• If you have connected a sound system, make
		again.			sure that the input mode on the sound system is
	The player freezes when	• Reset your player. When you see “loading” on			set correctly. For more information, see the
					documentation that came with the sound
	reading a CD-R or DVD-R
		the screen, press OPEN/CLOSE, remove the disc			system.
		and clean it, then try again.			• Press AUDIO to select the audio.
					• Sound effects (such as Re-master or V. Surround)
					do not work when the bitstream signal is output
TV screen and video					from the HDMI AV OUT jack or the DIGITAL
					AUDIO OUT jack.
					• When BD-Video Secondary Audio is turned
	Problem	Solution
					off, Dolby Digital Plus, Dolby TrueHD, and
	No picture on the TV or	• Make sure that the TV is connected to the			DTS-HD are output from the DIGITAL AUDIO
	picture is distorted				OUT jack as Dolby Digital or DTS Digital Surround
		VIDEO OUT jack, COMPONENT VIDEO OUT
					bitstream.
		jacks, or the HDMI AV OUT jack on your player.
					• Try resetting your player. Press STANDBY/ON,
		For more information, see “Setting up your
					wait five seconds, then press STANDBY/ON
		player” on page 4.
					again.
		• Make sure that the TV is set to the correct input
		source (such as VIDEO 1). For more information,		Cannot switch audio	• Some discs do not let you change the audio.
		see the documentation that came with the TV.			• When connecting a sound system using a coaxial
		• Your player may be in screen saver mode. To			digital cable, optical digital audio cable, or an
		reset your player, press STANDBY/ON, wait five			HDMI cable, you cannot switch the audio if
		seconds, then press STANDBY/ON again.			Digital Audio Output is set to Bitstream. Set
	Video is not in high	• The VIDEO OUT jack cannot output in high			Digital Audio Output to PCM or connect the
	definition				sound system using a standard audio cable.
		definition video.
		• If you have connected the TV to the HDMI or
		component video jacks, make sure that you have	HDMI connections
		selected the correct resolution in the setup
		menu. For more information, see “Selecting the
		video output resolution” on page 9 or “Selecting		Problem	Solution
		the output resolution” on page 13.
				4:3 aspect ratio picture
		• Depending on the Blu-ray Disc, the Component			• Change TV Aspect to 16:9. For more
				expands left and right or
		Video Out jacks may be limited to a resolution			information, see “Selecting the aspect ratio” on
				screen size is incorrect
		of 480p.			page 13.
	4:3 aspect ratio picture	• Use the TV to change the aspect ratio. See the		No sound, low sound,	• Audio may not be heard when more than four
	expands left and right or			distorted sound, or
		documentation that came with the TV.			devices are connected with HDMI cables. Reduce
	screen size is incorrect			incorrect audio type
		• If the TV is connected to the component video			the number of connected devices.
		jacks, set TV Aspect to 4:3 Pan & Scan. For			• The sound effects will not work when a
		more information, see “Selecting the aspect			bitstream signal is output from the HDMI jack or
		ratio” on page 13.			the DIGITAL AUDIO OUT jack.
					• Depending on the connected equipment, the
	Video does not change	• Depending on the video, some changes are
					sound may be distorted if your player is
	when video settings in
		subtle and not as perceptible.			connected with an HDMI cable.
	the setup menu are
					• When BD-Video Secondary Audio is set to On,
	changed
					Dolby Digital Plus, Dolby TrueHD, and DTS-HD are
	When playing a BD-Live
		• Try clearing BD storage. For more information,			converted to 48 kHz Dolby Digital. LPCM 7.1
	disc, the screen is black.
		see “Clearing BD storage” on page 18.			channel audio is converted to 5.1 channel audio.
		• Make sure that the Internet connection is			In this case, set the BD-Video Secondary
		working correctly. Some discs require an Internet			Audio to Off.
		connection.
		• Check all cables to make sure that they are
		connected correctly and securely.

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