Operation
Problem
Solution
Problem
Remote control does not work
Some or all functions do not work
Solution
• Make sure that you are |
pointing the remote control |
at the remote control sensor |
on the front of your player. |
• Make sure that there are no |
obstructions between the |
remote control and the |
remote control sensor on the |
front of your player. |
• Make sure that there is no |
colored glass between the |
remote control and the |
remote control sensor on the |
front of your player. Colored |
glass, such as the glass door |
of an entertainment center, |
can interfere with signal |
reception. |
• Make sure that the remote |
control sensor is not exposed |
to direct sunlight or bright |
light. These can interfere |
with signal reception. |
• Replace the batteries. |
The player is on and the logo and menu appear, but there is no image from the disc
The player freezes when reading a
•Make sure that the disc is not dirty. For instructions on cleaning a disc, see “Cleaning discs” on page 18.
•Reset your player. For instructions, see “Resetting your player” on page 18.
•Reset your player. For instructions, see “Resetting your player” on page 18. When you see “loading” on
the screen, press (open/close) to open the disc tray and remove the disc. Clean the disc. (For instructions, see “Cleaning discs” on page 18), then try the disc again.
•If your player freezes again, the disc may contain some content that is not compatible with your player. Do no try playing the disc with your player.
• Some functions are not |
allowed by the disc, for |
example, |
TV screen and video
Playback fails to start or starts then stops even when (play/pause) is pressed
Start up is slow and audio and video output takes a long time
When reading a disc, the disc tray opens
Audio or video pause during playback
through the warning |
information at the |
beginning of the disc. |
• Condensation may have |
formed inside your player. |
Turn off your player and wait |
one to two hours for the |
condensation to evaporate. |
• Reset your player. For |
instructions, see “Resetting |
your player” on page 18. |
• Make sure that the disc is |
inserted face up in the disc |
tray. |
• Make sure that the disc is not |
dirty. For instructions, see |
“Cleaning discs” on page 18. |
• The disc may be blank or |
incompatible with your |
player. Try another disc. |
• If power has been |
interrupted or the power |
cord has just been |
connected, startup is slow. |
This is not a defect. |
• If your player is connected to |
the TV with an HDMI cable, |
startup is slow. This is not a |
defect. |
• Make sure that the disc is not |
dirty. For instructions, see |
“Cleaning discs” on page 18. |
• The disc may be |
incompatible with your |
player. Try another disc. |
• Reset your player. For |
instructions, see “Resetting |
your player” on page 18. |
• Make sure that the disc is not |
dirty. For instructions, see |
“Cleaning discs” on page 18. |
• Reset your player. For |
instructions, see “Resetting |
your player” on page 18. |
Problem
Video does not appear on the TV screen or the picture is distorted
Video is not output in high definition
The 4:3 aspect ratio picture expands left and right or the picture size is incorrect
Solution
•Make sure that the TV is connected to the correct jacks on the back of your player.
•Make sure that the TV is set to the correct video input source.
•The TV may be in screen saver mode. Check the documentation that came with the TV for instructions about “waking” your TV.
•Reset your player. For instructions, see “Resetting your player” on page 18.
•High definition video cannot be output through the VIDEO OUT jack. You must connect the TV to your player using the COMPONENT OUT jacks or HDMI jack.
•Make sure that the correct HDMI or component video resolution has be selected in the Setup menu. See “Selecting the video output resolution” on page 12.
•Depending on the
COMPONENT VIDEO OUT jacks may be restricted to 480p.
•Use the TV to change the aspect ratio. See the documentation that came with the TV.
•When using a component video cable, set TV Aspect to 4:3 Pan & Scan.
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