Problem
Solution
Other playback problems
There is no apparent change in the
picture quality when the picture settings are changed in the Setup
menu
When playing a
•Depending on the video type, changes may not be apparent.
•Erase BD Storage. See “Erasing
•Make sure that your Internet connection is working.
•Make sure that the Internet cable is connected securely and correctly to your player and the Internet jack. Some discs require an Internet connection to play.
Problem
Audio and video pause momentarily
Solution
• This happens when your |
player is changing chapters |
in a playlist. |
• When playing a disc that is |
recorded on both layers, |
audio and video may pause |
when your player is |
changing layers. |
• Make sure that the disc has |
the correct region code. |
• Check the rating on the disc. |
You may have set parental |
controls to block that rating. |
• Some |
play over an HDMI |
HDMI connections
Problem | Solution | |
The 4:3 aspect ratio picture expands | • Change TV Aspect to 16:9. | |
left and right or the picture size is | ||
incorrect | ||
| ||
|
|
BD-Live and USB connections
No subtitles
connection. |
• Make sure that the disc |
supports PIP mode. |
• Turn on subtitles. See |
• Make sure that the disc was |
recorded with subtitles. If |
the disc has subtitles, a |
subtitle option should |
appear on the disc’s menu. |
Problem
Cannot connect to the Internet
After connecting to the Internet, cannot download a file
File was downloaded, but playback from file pauses
Solution
•Make sure that the
•Make sure that the USB flash drive is connected correctly and securely.
•Make sure that the network connection is working.
•Erase BD Storage. See “Erasing
•Make sure that the Internet connection is working.
•Try a different USB flash drive.
•Make sure that the USB flash drive is a USB 2.0 device. Using a USB 1.1 device may cause pausing.
•Try a different USB flash drive.
Cannot change the viewing angle
Resume function does not work
• Some discs are not recorded | |||
with multiple viewing | |||
angles. Check the | |||
documentation that came | |||
with the disc. |
|
| |
• Not all scenes on a disc have | |||
multiple viewing angles. | |||
Check the documentation | |||
that came with the disc. | |||
• If you press |
|
| (stop) twice, |
|
| ||
the resume |
|
| information is |
| |||
erased. |
|
| |
• Some discs do not support | |||
the resume function. |
20 | www.insigniaproducts.com |