•Restore factory settings
•Deactivate all connected applications
•Deactivate Netflix
•Deactivate Pandora
•Deactivate Cinamenow
Power
Problem | Solution | ||
No power | Make sure that the power cord is | ||
| plugged into a power outlet and that | ||
| the outlet is supplying power. | ||
The player switches to standby mode | After a period of inactivity, your player | ||
| switches to standby mode | ||
| automatically. This is a power saving | ||
| feature. | ||
| If your player switches to standby | ||
| mode unexpectedly, a safety device | ||
| may have been activated. Press | ||
|
|
| STANDBY/ON on the front of your |
|
|
| |
| player. | ||
|
|
|
|
Problem
Start up is slow and audio and video output takes a long time
When reading a disc, the disc tray opens
Audio or video pause during playback
Solution
• If power has been |
interrupted or the power |
cord has just been |
connected, startup is slow. |
This is not a defect. |
• If your player is connected to |
the TV with an HDMI cable, |
startup is slow. This is not a |
defect. |
• Make sure that the disc is not |
dirty. For instructions, see |
“Cleaning discs” on page 23. |
• The disc may be |
incompatible with your |
player. Try another disc. |
• Reset your player. For |
instructions, see “Resetting |
your player” on page 23. |
• Make sure that the disc is not |
dirty. For instructions, see |
“Cleaning discs” on page 23. |
• Reset your player. For |
Operation
Problem
Remote control does not work
Some or all functions do not work
Playback fails to start or starts then stops even when (play/pause) is pressed
Solution
•Make sure that you are pointing the remote control at the remote control sensor on the front of your player.
•Make sure that there are no obstructions between the remote control and the remote control sensor on the front of your player.
•Make sure that there is no colored glass between the remote control and the remote control sensor on the front of your player. Colored glass, such as the glass door of an entertainment center, can interfere with signal reception.
•Make sure that the remote control sensor is not exposed to direct sunlight or bright light. These can interfere with signal reception.
•Replace the batteries.
•Some functions are not allowed by the disc, for example,
•Condensation may have formed inside your player. Turn off your player and wait one to two hours for the condensation to evaporate.
•Reset your player. For instructions, see “Resetting your player” on page 23.
•Make sure that the disc is inserted face up in the disc tray.
•Make sure that the disc is not dirty. For instructions, see “Cleaning discs” on page 23.
•The disc may be blank or incompatible with your player. Try another disc.
The player is on and the logo and menu appear, but there is no image from the disc
The player freezes when reading a disc
instructions, see “Resetting |
your player” on page 23. |
• Make sure that the disc is not |
dirty. For instructions on |
cleaning a disc, see |
“Cleaning discs” on page 23. |
• Reset your player. For |
instructions, see “Resetting |
your player” on page 23. |
• Reset your player. For |
instructions, see “Resetting |
your player” on page 23. |
When you see “loading” on |
the screen, press |
(open/close) to open the disc |
tray and remove the disc. |
Clean the disc. (For |
instructions, see “Cleaning |
the disc again. |
• If your player freezes again, |
the disc may contain some |
content that is not |
compatible with your player. |
Do no try playing the disc |
with your player. |
24 | www.insigniaproducts.com |