Insignia NS-BRDVD4/NS-BRDVD4-CA Blu-Ray Disc Player

Problem

 

 

 

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

• Make sure that the disc is inserted face up in the disc tray.

Playback fails to start or starts then

• Make sure that the disc is not dirty. For instructions, see

stops even when

 

 

 

(play/pause) is

“Cleaning discs” on page 54.

 

 

pressed

 

 

 

 

• The disc may be blank or incompatible with your player. Try

 

 

 

 

 

another disc.

 

 

 

 

 

 

 

 

 

 

 

 

 

• If power has been interrupted or the power cord has just been

Start up is slow and audio and video

connected, startup is slow. This is not a defect.

output takes a long time

• If your player is connected to the TV with an HDMI cable, startup

 

 

 

 

 

is slow. This is not a defect.

 

 

 

 

 

• Make sure that the disc is not dirty. For instructions, see

When reading a disc, the disc tray

“Cleaning discs” on page 54.

• The disc may be incompatible with your player. Try another disc.

opens

 

 

 

 

 

 

 

 

• Reset your player. For instructions, see “Resetting your player” on

 

 

 

 

 

 

 

 

 

 

page 55.

 

 

 

 

 

 

 

 

 

 

 

 

 

• Make sure that the disc is not dirty. For instructions, see

Audio or video pause during playback

“Cleaning discs” on page 54.

• Reset your player. For instructions, see “Resetting your player” on

 

 

 

 

 

 

 

 

 

 

page 55.

The player is on and the logo and

• Make sure that the disc is not dirty. For instructions on cleaning a

disc, see “Cleaning discs” on page 54.

menu appear, but there is no image

• Reset your player. For instructions, see “Resetting your player” on

from the disc

 

 

 

 

 

 

 

 

page 55.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Reset your player. For instructions, see “Resetting your player” on

 

 

 

 

 

page 55. When you see “loading” on the screen, press

 

(open/

 

 

 

 

 

 

 

 

 

 

 

close) to open the disc tray and remove the disc. Clean the disc.

 

 

 

 

 

(For instructions, see “Cleaning discs” on page 54), then try the

The player freezes when reading a disc

disc again.

• If your player freezes again, the disc may contain some content

 

 

 

 

 

 

 

 

 

 

that is not compatible with your player. Do no try playing the disc

 

 

 

 

 

with your player.

 

 

 

 

 

• Check to determine if a firmware update is available. Update the

 

 

 

 

 

firmware if necessary.

 

 

 

 

 

 

 

 

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