Troubleshooting
Symptoms | Causes | Remedies | Pages |
Frame search doesn't find the frame number input, or some frames are skipped when using frame advance.
•You may experience this with discs recorded in 24 frames/second progressive scan format. With these discs, the player 'misses' one frame every six frames. For this reason, the frame numbers do not appear continuous when using frame advance, and it may not be possible to display the exact frame you searched for.
• The player does not actually drop any | – |
frames that are recorded on the disc |
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during operation. This is not a |
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malfunction. |
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DVD Player
SACD audio cannot be |
| – | • SACD audio cannot be output digitally. | – | |
output digitally. |
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| Select analog input for amplifier inputs for |
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| analog sound. |
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No surround sound is | • | The audio is connected to SURR 2. | • | Connect to SURR 1. | 19 |
output. |
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The surround sound level | • | The selector switch is set to SURR 1+2. | • | Set the selector switch to SURR 1. | 19 |
is low. |
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Cannot output 192kHz or | • The player does not output digital audio at |
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176.4 kHz digital audio. |
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Cannot output 96kHz or | • | Some discs are digital copy protected and | • | Check that the [Linear PCM] settings is | 49 |
88.2 kHz digital audio. |
| do not output high sampling rate digital |
| not set to [Down Sample On]. |
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| audio. |
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No DTS audio output. |
| – | • If this unit is connected to a | – | |
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| compatible amplifier or decoder using a |
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| digital audio cable, set [DTS Out] to |
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| [DTS 3 PCM] in the Setup menu. If you |
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| do not do this, noise will be output if you |
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| try and play a DTS disc. |
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| – | • If this unit is connected to a DTS- | – | |
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| compatible amplifier or decoder using a |
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| digital audio cable, check the amplifier |
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| settings, and that the cable is properly |
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| connected. |
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Noticeable difference in | • DVDs, SACDs and CDs use different | • This is not a malfunction. | – | ||
DVD, SACD and CD |
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volume. |
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Picture disturbance during | • This player is compatible with | • This is not a malfunction. | – | ||
playback or dark. |
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| discs include a copy protection signal and |
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| when this type of disc is played back, |
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stripes etc., may appear on some sections of the picture depending on the TV.
No sound is reproduced. • The Setup screen Audio menu [Linear PCM Out] setting is set to [Down Sample Off].
•The Setup screen Audio menu [Digital Out] is set to [Off].
•A wrong sound signal conversion method is selected.
•The pause mode is engaged.
•The volume level of TV or amplifier is set to minimum.
•The DVD or CD is recorded in DTS audio.
• | Either connect using the analog outputs, | 49 |
| or set [Linear PCM Out] in the Audio |
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| menu to [Down Sample On]. |
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• | Set [Digital Out] to [On]. | 49 |
• | Check the current sound signal | 48, 49 |
| conversion method, and select the right |
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| setting. |
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• Press £ or 8 to exit the pause mode. | – | |
• Increase the volume level. | – | |
• | DTS audio is only output from the digital | 18 |
| output jacks. Connect the digital output on |
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the player to the digital input on a receiver or amplifier with a built in DTS decoder to hear DTS audio.
The screen is stretched or • | The multi aspect setting is not | • | Change the aspect setting in the [TV | 52 |
aspect does not change. | appropriate. |
| Screen] setting in the Setup screen Video |
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| 1 menu to the screen type most |
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| appropriate to the TV or monitor you are |
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| using. |
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• | The TV is connected with an | • | If you connected your TV with an | 53 |
| cord. |
| cord, in rare cases the TV picture may |
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| appear stretched. In this case switch the |
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| output from [S2] to [S1]. |
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