Intel® Modular Server System MFSYS25, Intel® Modular Server System MFSYS35, Intel® Compute
Module MFS5000SI, Intel® Compute Module MFS5520VI
Revision 2.5
7
• Intel will provide and test operating system drivers for each of the server board’s
integrated controllers, provided that the controller vendor has a driver available upon
request. Vendors will not be required by Intel to develop drivers for operating systems
that they do not already support. This may limit the functionality of certain server board
integrated controllers.
• Intel will support customer issues that involve installation and/or functionality of operating
system with the server board’s integrated controllers only if a driver has been made
available.
• Intel will NOT provide support for issues related to use of any 3rd party expansion cards
or peripherals installed in the server system when an operating system that received
basic installation testing only is in use.
• Support is defined as assistance in root causing issues, and determining a customer
acceptable resolution to the issue associated with the operating system. The resolution
may include, but is not limited to on-board controller driver changes, engaging the
vendor for resolution, BIOS changes, firmware changes, or determining a customer
acceptable workaround for the issue.
1.1.2 I/O Expansion Card / Peripheral Compatibility and Stress Testing I/O Expansion Card / Peripheral Compatibility and Stress testing is performed only on the most
current release of a supported operating system at the time of a given validation run. The I/O
Expansion Card / Peripheral Compatibility and Stress testing process consists of three areas:
Base Platform, I/O Expansion Card Compatibility, and Stress.
Base Platform: Each base platform will successfully install a given operating system,
successfully run a disk stress test, and successfully run a network stress test.
I/O Expansion Card Compatibility: I/O Expansion Card compatibility validation (CV) testing
uses test suites to gain an accurate view of how the server performs with the available
expansion card under the primary supported operating systems. These tests are designed to
show hardware compatibility between the cards and the server platform and include functional
testing only. No heavy stressing of the systems or the cards is performed for CV testing.
Stress Testing: This test sequence uses configurations that include expansion cards in all
available slots, for a minimum 72-hour test run without injecting errors. Each configuration
passes an installation test, a Network/Disk Stress test, and tape backup test. Any fatal errors
that occur will require a complete test restart.
1.1.2.1 Support Commitment for I/O Expansion Card / Peripheral Compatibility and
Stress Testing
Intel commits to provide the following level of customer support for operating systems that
receive I/O Expansion Card / Peripheral Compatibility and Stress testing: