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Inter-Tel 8690 Using the Message Button, Using a Headset

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Inter-Tel® Model 8690 User Guide (SIP Mode)

FINDING YOUR WAY

Using the Message Button

In today’s busy world, it’s almost guaranteed that someone will call you while you are

on another call, away from your work station, or in DND. When this occurs, the other

party can leave a message for you. When you have received a message from another

party, your endpoint’s Message Indicator lamp flashes. When you press Message, a

call is automatically placed to the calling endpoint or voice mail system to retrieve the

message.

Retrieving Messages

To retrieve a message (Message Indicator lamp is flashing):

Lift the handset and press Message. A call is automatically placed to the endpoint or

message center that left the message. (See page 27 for information about accessing

your mailbox.)

Using a Headset

With an electret headset, you can talk on the endpoint handsfree, without using your

speaker and microphone.

NOTE: If your headset has a power-saver mode, make sure the system administrator

has the Headset Connect Tone flag enabled in the telephone system. If this flag is not

enabled, you may miss the first few seconds of incoming calls.

To connect a headset:

1. Insert the headset plug into the headset jack.

2. With the handset in the cradle, dial (Headset On feature code) or

dial (Headset On/Off feature code). The display shows HEAD-

SET MODE ON.

NOTE: If using a headset, press Speaker to connect and disconnect calls.

To disconnect a headset:

1. Unplug the headset cord from the headset jack.

2. With the handset in the cradle, dial (Headset Off feature code) or

dial (Headset On/Off feature code). The display shows HEAD-

SET MODE OFF.

NOTE: If you have both a headset and handset connected to your endpoint and you

are using the headset, you can quickly transfer audio to the handset by lifting the hand-

set from the cradle. Press Speaker to transfer the call back to the headset before

replacing the handset in the cradle.

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Contents

Main Page Notice PRODUCT DISPOSAL INSTRUCTIONS iii Table of Contents iv Finding Your Way 2 W ABOUT THIS GUIDE ABOUT YOUR ENDPOINT 4 Endpoint Connectors Optional USB Devices Message Indicator Lamp 6 Reset Button Power Requirements TELEPHONE INTERFACE 25698 SALLY USER 8 Feature Buttons Display and Menu 10 Unified Communicator Elements System Tray Icon Navigation Buttons Interface Skins 12 ABOUT THE OPERATING SYSTEM Input Panel System Memory and Storage 14 System Registry Operating System Help ABOUT SIP MODE A BOUT VOICE M 16 Enterprise Messaging 18 Automatic Speech Recognition (ASR) WHAT YOU SEE AND HEAR 20 S OFTWARE C G UIDELINES FOR U SING THE M ODEL 8690 E 22 ENDPOINT BASICS Adjusting Your Endpoints Viewing Angle Using the Speaker and Microphone Mute Button Group Listen Using the Speaker Using the Message Button Retrieving Messages Using a Headset 24 SETTING UP VOICE MAIL Initializing Your Mailbox 25 Recording Your Personal Greetings 26 Recording Your Voice Mail Directory Name ACCESSING YOUR MAILBOX 28 DISABLING AND ENABLING ASR Getting Started 30 CALIBRATING THE SCREEN SETTING BACKLIGHT OPTIONS 32 CONFIGURING VLAN PORTS 33 USING THE SYSTEM TRAY MENU Setting Options Session Tab 34 Appearances Tab Behavior Tab 35 Advanced Tab 36 About Tab Adding a .NET Passport Using Advanced Options 38 Auto Upgrade and Pending Upgrades 39 Station Password Default Configuration Using Help 40 INSTALLING SOFTWARE AND FIRMWARE UPGRADES Firmware Upgrades Telephone Client Application Operating System 42 Installing a New Version of Software or Firmware MAKING AND RECEIVING CALLS Placing Intercom Calls 44 Placing Outside Calls Placing Emergency Calls Receiving Calls Call Waiting 46 PLACING CALLS ON HOLD PLACING CONFERENCE CALLS TRANSFERRING CALLS To Another Extension To Voice Mail To an Outside Number 48 USING REVERSE TRANSFER FORWARDING CALLS Manual Call Forwarding Redirect Call REDIALING A NUMBER 50 ACCESSING VOICE MAIL MESSAGES Listening to Messages Page 52 Recovering Deleted Voice Mail Messages 53 Recording and Sending Voice Mail Messages 54 Canceling Unheard Voice Mail Messages USING DO-NOT-DISTURB MODE Page Moving On 58 SETTING ENDPOINT PREFERENCES Changing Volume Levels 59 Selecting a Ring Tone 60 SETTING MAILBOX PREFERENCES Changing Your Mailbox Password 61 Changing the Voice Mail Message Envelope 62 Changing the Call Screening Transfer Method 63 Programming a Fax Destination Changing the Message Search Order 64 Programming Remote Messaging Page 66 SCREENING CALLS 67 USING THE VOICE MAIL DIRECTORY 68 Using UC 70 LOGGING ON AND OFF OF UC USING UC VIEWS Placing a Call Changing Web Client Options 72 UNIFIED COMMUNICATOR VIEW Changing Your Status Creating a Temporary Status Performing a Search 74 Page 76 Redialing a Number Running Feature Code Favorites Working With the Speed-Dial List 78 MESSAGES VIEW CALL LIST VIEW 80 Page 82 CALL LOG VIEW Call Log Main Screen 84 Page 86 Call Details Dialog Box ADDRESS BOOK VIEW Sorting Address Book Contacts 88 Filtering Address Book Contacts Page 90 Adding a Linked Contact Page 92 CALL ROUTING VIEW Receiving New Message Alerts 94 Receiving Status Change Alerts Receiving Incoming Call Alerts Using E-Mail Reader 96 E-MAIL READER FEATURES 98 USING YOUR ADVANCED MAILBOX SETTING UP YOUR E-MAIL PASSWORD 100 ACCESSING E-MAIL MESSAGES 102 103 USING MAIN MENU E-MAIL READER COUNT 104 ACCESSING FAX MESSAGES 105 RECOVERING DELETED MESSAGES 106 CHANGING MESSAGE ENVELOPES USING E-MAIL READER VOICE MAIL FLOWCHART (ADVANCED MAILBOX) N OTE: Accept or press to accept the option. Page Learning More WHAT THE ADMINISTRATORS CAN DO FOR YOU 111 F REQUENTLY A SKED Q UESTIONS (FAQ 112 Page 114 DEFAULT FEATURE CODES Use the blank spaces below to enter custom feature codes, if necessary. OUTSIDE LINE ACCESS CODES EXTENSION NUMBERS GENERAL FEATURE CODES Page Page Index A B C 118 D E F G H I J L R S T U V W Page VOICE MAIL FLOWCHART (STANDARD VOICE MAILBOX) N m OTE: enu or say Accept or press to accept.