Inter-Tel 8690 - page 87

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Inter-Tel® Model 8690 User Guide (SIP Mode)

USING UC

To save a new telephone number for an identified contact:

1. Select the contact type to associate with the number (e.g., Mobile, Home, etc.).

2. Press OK to store the number or Cancel to cancel.

3. Select the check bo x if you do not want to be prompted to save numbers in the

future. You can also set this preference by navigating to My Account on the Web

Client.

To place a call on hold:

1. Select the call you want to place on hold.

2. Press .

The icon indicates that a call is on hold. To answer a call on hold, press .

To transfer a call using :

1. Select the call you want to transfer.

2. Press .

3. If you want to transfer to a number: Enter the digits and press OK to transfer the

call.

If you want to search for the party to which you want to transfer: Press the

Search button. Your cursor is placed in the type-ahead search box. Type the

name of the person to which you want to transfer the call. The search results

include a transfer icon

( ) in the features column. Press the icon to transfer the call to that person.

To transfer a call using a type-ahead search:

1. Select the call you want to transfer.

2. Go directly to the type-ahead search and search for a person.

3. Press next to the search result to transfer the call to that person.

To mute a call:

1. Select the call you want to mute.

2. Press .

NOTE: The icon indicates that a call is muted. To unmute a call, select the call

and press .

To record a call:

1. Select the call you want to record.

2. Press .

To stop recording the call, select the call and press .

NOTE: Recorded calls are saved in voice mail. When you record a call, a voice mail

message icon indicates that you have a new voice mail message, and a voice mail indi-

cation appears on your endpoint. If you have chosen to receive message alerts, you

also receive a message alert.

Contents

Main Page Notice PRODUCT DISPOSAL INSTRUCTIONS iii Table of Contents iv Finding Your Way 2 W ABOUT THIS GUIDE ABOUT YOUR ENDPOINT 4 Endpoint Connectors Optional USB Devices Message Indicator Lamp 6 Reset Button Power Requirements TELEPHONE INTERFACE 25698 SALLY USER 8 Feature Buttons Display and Menu 10 Unified Communicator Elements System Tray Icon Navigation Buttons Interface Skins 12 ABOUT THE OPERATING SYSTEM Input Panel System Memory and Storage 14 System Registry Operating System Help ABOUT SIP MODE A BOUT VOICE M 16 Enterprise Messaging 18 Automatic Speech Recognition (ASR) WHAT YOU SEE AND HEAR 20 S OFTWARE C G UIDELINES FOR U SING THE M ODEL 8690 E 22 ENDPOINT BASICS Adjusting Your Endpoints Viewing Angle Using the Speaker and Microphone Mute Button Group Listen Using the Speaker Using the Message Button Retrieving Messages Using a Headset 24 SETTING UP VOICE MAIL Initializing Your Mailbox 25 Recording Your Personal Greetings 26 Recording Your Voice Mail Directory Name ACCESSING YOUR MAILBOX 28 DISABLING AND ENABLING ASR Getting Started 30 CALIBRATING THE SCREEN SETTING BACKLIGHT OPTIONS 32 CONFIGURING VLAN PORTS 33 USING THE SYSTEM TRAY MENU Setting Options Session Tab 34 Appearances Tab Behavior Tab 35 Advanced Tab 36 About Tab Adding a .NET Passport Using Advanced Options 38 Auto Upgrade and Pending Upgrades 39 Station Password Default Configuration Using Help 40 INSTALLING SOFTWARE AND FIRMWARE UPGRADES Firmware Upgrades Telephone Client Application Operating System 42 Installing a New Version of Software or Firmware MAKING AND RECEIVING CALLS Placing Intercom Calls 44 Placing Outside Calls Placing Emergency Calls Receiving Calls Call Waiting 46 PLACING CALLS ON HOLD PLACING CONFERENCE CALLS TRANSFERRING CALLS To Another Extension To Voice Mail To an Outside Number 48 USING REVERSE TRANSFER FORWARDING CALLS Manual Call Forwarding Redirect Call REDIALING A NUMBER 50 ACCESSING VOICE MAIL MESSAGES Listening to Messages Page 52 Recovering Deleted Voice Mail Messages 53 Recording and Sending Voice Mail Messages 54 Canceling Unheard Voice Mail Messages USING DO-NOT-DISTURB MODE Page Moving On 58 SETTING ENDPOINT PREFERENCES Changing Volume Levels 59 Selecting a Ring Tone 60 SETTING MAILBOX PREFERENCES Changing Your Mailbox Password 61 Changing the Voice Mail Message Envelope 62 Changing the Call Screening Transfer Method 63 Programming a Fax Destination Changing the Message Search Order 64 Programming Remote Messaging Page 66 SCREENING CALLS 67 USING THE VOICE MAIL DIRECTORY 68 Using UC 70 LOGGING ON AND OFF OF UC USING UC VIEWS Placing a Call Changing Web Client Options 72 UNIFIED COMMUNICATOR VIEW Changing Your Status Creating a Temporary Status Performing a Search 74 Page 76 Redialing a Number Running Feature Code Favorites Working With the Speed-Dial List 78 MESSAGES VIEW CALL LIST VIEW 80 Page 82 CALL LOG VIEW Call Log Main Screen 84 Page 86 Call Details Dialog Box ADDRESS BOOK VIEW Sorting Address Book Contacts 88 Filtering Address Book Contacts Page 90 Adding a Linked Contact Page 92 CALL ROUTING VIEW Receiving New Message Alerts 94 Receiving Status Change Alerts Receiving Incoming Call Alerts Using E-Mail Reader 96 E-MAIL READER FEATURES 98 USING YOUR ADVANCED MAILBOX SETTING UP YOUR E-MAIL PASSWORD 100 ACCESSING E-MAIL MESSAGES 102 103 USING MAIN MENU E-MAIL READER COUNT 104 ACCESSING FAX MESSAGES 105 RECOVERING DELETED MESSAGES 106 CHANGING MESSAGE ENVELOPES USING E-MAIL READER VOICE MAIL FLOWCHART (ADVANCED MAILBOX) N OTE: Accept or press to accept the option. Page Learning More WHAT THE ADMINISTRATORS CAN DO FOR YOU 111 F REQUENTLY A SKED Q UESTIONS (FAQ 112 Page 114 DEFAULT FEATURE CODES Use the blank spaces below to enter custom feature codes, if necessary. OUTSIDE LINE ACCESS CODES EXTENSION NUMBERS GENERAL FEATURE CODES Page Page Index A B C 118 D E F G H I J L R S T U V W Page VOICE MAIL FLOWCHART (STANDARD VOICE MAILBOX) N m OTE: enu or say Accept or press to accept.