Limitation of Liability:
The warranties set forth in this agreement replace all other warranties. CRU-DataPort expressly disclaims all other warranties, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose and noninfringement of third-party rights with respect to the documentation and hardware. No CRU-DataPort dealer, agent or employee is authorized to make any modification, extension, or addition to this warranty. In no event will CRU-DataPort or its suppliers be liable for any costs of procurement of substitute products or services, lost profits, loss of information or data, computer malfunction, or any other special, indirect, consequential, or incidental damages arising in any way out of the sale of, use of, or inability to use any CRU-DataPort product or service, even if CRU-DataPort has been advised of the possibility of such damages. In no case shall CRU-DataPort’s liability exceed the actual money paid for the prod- ucts at issue.
CRU-DataPort reserves the right to make modifications and additions to this product without notice or taking on additional liability.
Material Return:
Any product being returned to CRU-DataPort, either by a distributor, dealer or an end user, for repair or replacement must be accompanied by a Return Material Authorization (RMA) number, which must be obtained by contacting CRU-DataPort’s Customer Service Department at 800-260- 9800.
Please have these items available when requesting an RMA: CRU-DataPort Part Number(s), and your return “Ship To” Address.
IMPORTANT: Returned material must be properly packed to avoid in-transit damage. Damage to CRU products due to improper packaging will not be covered by this warranty.
Product return packages must be labeled on the outside of the box as follows:
CRU-DataPort.
RMA Dept./RMA #XXXX
1000 SE Tech Center Drive, Suite 160
Vancouver, WA 98683
CRU-DataPort will apply its warranty policy and issue RMA numbers based on a review of the specific circumstances of each request. CRU- DataPort will, at its sole discretion, determine if a product is valid for return to CRU-DataPort or if another remedy is applicable.
Actual credit or refund for any item returned to CRU-DataPort will only be applied once the item has been received by CRU-DataPort and approved to adhere to CRU-DataPort’s Warranty and RMA policies.
RMA product(s) sent to CRU-DataPort must be received within 30 days of the original RMA issue date. All products on each RMA must be shipped together. Prior to returning defective product(s), contact a CRU-DataPort Technical Support Specialist for problem analysis and replacement ap- proval at 800-260-9800. To return defective product(s), please follow the guidelines below, in addition to the general RMA guidelines described above in the “Material Return” section.
