SECTION
❑Ensure seat and/or back upholstery have no rips and do not sag. Replace if necessary.
❑Ensure seat release latch is not worn. Replace if necessary.
❑Seat and/or back upholstery have no rips and do not sag. Replace if necessary.
❑Clean upholstery and armrests.
❑Inspect charger AC power cord for damage. Replace if necessary.
❑Check that all labels are present and legible. Replace if necessary.
Troubleshooting - Mechanical
Chair | Sluggish | Casters | Squeaks | Looseness | Chair 3 | Solutions |
Veers | Turn/Performance | Flutter | and | In Chair | Wheels |
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Left/Right |
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| Rattles |
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| If pneumatic, |
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| check tires for |
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| correct and |
X | X | X |
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| X | equal pressure. |
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| Check for |
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| loose stem |
X | X | X | X | X |
| nuts/bolts. |
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| Check that |
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| both casters |
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| contact ground |
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| at the same |
X |
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| time. |
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Troubleshooting Guide
SYMPTOM | PROBABLE CAUSE | SOLUTIONS |
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Batteries draw excessive | Battery failure. | Have batteries checked for shorted cell. Replace |
current when charging. |
| if necessary. |
| Electrical malfunction. | Contact dealer for service. |
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Battery indicator flashes the | Battery failure. | Check batteries for shorted cell. Replace if nec- |
charge level is low immedi- |
| essary. |
ately after recharging. | Charger malfunction. | Contact dealer/ProBasics. |
| Electrical malfunction. | Poor connections between charger and wheel- |
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| chair. Contact dealer for service. |
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Battery indicator flashes the | Batteries not charged. | Have charger checked. |
charge level is low too soon | Weak batteries. | Replace batteries if necessary. |
after being recharged. | Electrical malfunction. | Contact dealer for service. |
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Motor chatters or runs | Electrical malfunction. | Contact dealer. |
irregularly. |
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26 | Part No. 1123839 |
