IOGear G-CS14, G-CS12 Appendix B, Troubleshooting, Problem, Possible Cause, Action, The mouse is

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Appendix B

Troubleshooting:

Note: If you are experiencing any erratic behavior from your MiniViewTM, first make sure there are no problems with the cables and that they are all properly connecetd.

Problem	Possible Cause	Action
	The keyboard needs to	Disconnect the keyboard from the
		MiniViewTM, wait a few seconds and plug it
	be reset.	back in.
The keyboard is		Shut down the computers and disconnect the
	The MiniViewTM	keyboard from the MiniViewTM. Power off
not responding.	needs to be reset.	the MiniViewTM, wait a few seconds,
		reconnect the keyboard and power
	MiniViewTM is in Auto	Press the [spacebar] key to exit Auto Scan or
	Scan or Next/Last	Next/Last Mode.
	Mode
	The mouse needs to	Disconnect the mouse from the MiniViewTM
		then reconnect it.
	be reset.
	The MiniViewTM	Shut down the computers and the
	needs to be reset.	MiniViewTM. Wait a few seconds then
		power everything on.
		The MiniViewTM does not support some
		combo mice (with extra buttons and wheels),
		which can be used as either a PS/2 or serial
The mouse is	The mouse is in an	mouse. If the mouse is in serial mode,
	unsupported mode.	switch the mouse to PS/2 mode if you wish
not responding.
		to use the extra buttons or wheel. If the
		problem persists, try using a different mouse
		or a different mouse driver.
		The MiniViewTM G-CS12 and G-CS14 were
		designed to operate only with PS/2 mice and
	A serial mouse or	PS/2 computers. PS/2-to-serial adapters will
	serial mouse port is	not afford proper functionality when used
	included in the	with the MiniViewTM. Please make sure all
	system configuration	computers and mice connected in your
		configuration are using 6-pin mini-Din
		(PS/2) connectors.
Video is		We strongly recommend that you use high-
	Cable quality is not	quality KVM cables, such as the ones
distorted or		included in your IOGEAR MiniViewTM
non-existant.	adequate.	package. Using inadequate cables can result
		in video distortion.

Appendix B

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