Chapter 5

Help

:: Troubleshooting

If a fault occurs, first check the points listed below before taking the set for repair.

If you are unable to remedy a problem by following these hints, consult your dealer or service centre.

WARNING: Under no circumstances should you try to repair the set yourself.

Problems

 

Cause

Solution

 

 

 

 

 

 

No power indication

Power plug not connected

Plug the power cord into the power supply

 

 

TV has not been set to the correct video

Set correct TV video input format for

No picture

 

input

receiving the player’s output signals.

 

 

Video cable not firmly connected.

Firmly insert the video cable ends to the

 

 

 

 

related terminals.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Audio cable not connected tightly

Firmly insert the audio cable ends to the

 

 

related terminals.

 

 

 

 

 

 

 

 

 

 

 

 

 

No sound

 

Power of audio apparatus is off

Turn on the power of audio apparatus.

 

 

 

Audio output setting is incorrect

Setup audio output correctly via the setup

 

 

menu.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disc is dirty

Take out the disc and clean.

 

 

 

Picture distortion

Fast forward/backward is activated

The picture may be distorted during

fast

 

 

forward /backward playback.

 

 

 

 

 

 

 

 

 

Brightness unstable

Affected by anti-piracy circuit

Connect the player directly to TV.

 

 

or noisy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No disc

Load a disc.

 

 

 

 

 

 

 

 

Disc not compatible

Load a

compatible

disc

(Check the

disc

 

 

format and its color system).

 

 

 

 

 

 

 

 

 

The player does not

The disc is placed upside down

Check disc if it is put in correctly.

 

 

The disc not put in the tray correctly

Check disc if it is put in correctly.

 

 

work

 

 

 

 

Disc is dirty

Clean the disc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Player settings are incorrect

Change the setting via the setup menu.

 

 

 

Parental lock is in effect

Disable

this

function or

reset the rating

 

 

level.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No response to key

Interference of power wave or other factors

Turn off

the

main

switch

or

pull

out

the

power plug,

plug

it in and

turn

on

the

press

 

such as static interference

 

power again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The remote control not pointed at the remote

Point the remote control at the remote

Remote

control

sensor on the front panel of the player

sensor.

 

 

 

 

 

 

 

 

Make sure the remote control range within

does not work

The remote control is out of specified range

7 meters to the remote sensor.

 

 

 

 

 

 

 

 

 

 

 

Battery power exhausted

Replace with new batteries.

 

 

 

Note:

This produce incorporates copyright protection technology that is protected by method claims of certain U.S. patent and other intellectual Property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing users only, unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Depending on the condition of the recording equipment or the CD-R/RW, DVD±R/RW disc itself, some discs can’t be played on the unit.

GB- 18

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ITT DVD 10-101DX user manual Chapter Help, Troubleshooting