Jabra BT5020 user manual Troubleshooting & FAO, Need more help?, Taking take of your headset

GB	To pair the Jabra BT5020 with the Jabra A210
	The pairing process is a little different:
CN	• Put your Jabra BT5020 in pairing mode
	• Put the Jabra A210 adapter in pairing mode
CN	• Place them close together. You do not need a dedicated pin code to pair
	the two Jabra products. Consult the Jabra A210 adapter user manual for more
JP	information.

KR	Making/answering a call when using the Jabra A210
	• When you make a call from your mobile phone, the call will automatically
	transfer to headset (if it is turned on)
TH	• To answer a call: either tap the answer/end button on your headset, open
	the boom arm or press the answer button on your mobile phone
MA	12. Troubleshooting & FAO

I hear crackling noises

•For the best audio quality, always wear you headset on the same side of the body as the mobile phone

I cannot hear anything in my headset

•Increase the volume in the headset

•Ensure that the headset is paired with the phone

•Make sure that the phone is connected to the headset – if it does not connect either from the phone’s Bluetooth menu or by tapping the answer/ end button, follow the pairing procedure (see section 4)

I have pairing problems even though my phone indicates otherwise

•You may have deleted your headset pairing connection in your mobile phone. Follow the pairing instructions in section 4.

Will the Jabra BT5020 work with other Bluetooth equipment?

•The Jabra BT5020 is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1, 1.2 or 2.0 and support a headset and/or hands-free profile.

13. Need more help?

See the inside cover for your country’s support details.

14. Taking take of your headset

•Always store the Jabra BT5020 with the power off and safely protected.

•Avoid storage at extreme temperatures (above 45’C/113’F – including direct sunlight – or below -10’C/14’F). This can shorten battery life and may affect operation. High temperatures may also degrade performance.

•Do not expose the Jabra BT5020 to rain or other liquids.

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15. Certification and safety approvals	GB
CE
This product is CE marked according to the provisions of the R & TTE Directive	CN
(99/5/EC). Hereby, GN Netcom, declares that this product is in compliance with
the essential requirements and other relevant provisions of Directive 1999/5/	CN
EC. For further information please consult http://www.jabra.com. Within the EU
this device is intended to be used in Austria, Belgium, Cyprus, Czech Republic,	JP
Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Slovakia, Slovenia,	KR
Spain, Sweden, The Netherlands, United Kingdom, and within EFTA in Iceland,
Norway and Switzerland	TH
Bluetooth
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and	MA
any use of such marks by GN Netcom is under license. Other trademarks and
trade names are those of their respective owners. Bluetooth QD ID B012311
16. Service and Warranty Information
Limited One (1) -Year Warranty
GN Netcom A/S, warrants this product to be free from defects in materials and
workmanship (subject to the terms set forth below) for a period of one (1) year
from the date of purchase (“Warrenty Period”). During the Warranty Period, GN
will repair or replace (at GN’s discretion) this product or any defective parts
(“Warrenty Service”). If repair or replacement is not commercially practicable
or cannot be timely made, GN may choose to refund to you the purchase
price paid for the affected product. Repair or replacement under the terms of
this warranty does not give right to any extension or a new beginning of the
period of warranty.

Claims under the Warranty

To obtain Warranty Service, please contact the GN dealer from which you pur- chased this product or visit www.gnnetcom.com or www.jabra.com for further information about customer support.

You will need to return this Product to the dealer or ship it to the dealer or to GN (if so indicated on www.gnnetcom.com or www.jabra.com) in either its original packaging or packaging affording an equal degree of protection. You will bear the cost of shipping the product to GN. If the Product is covered by the warranty, GN will bear the cost of shipping product back to you after the completion of service under this warranty. Return shipping will be charged to you for products not covered by the warranty or requiring no warranty repair. The Following information must be presented to obtain Warranty Service: (a) the product, and (b) proof of purchase, which clearly indicates the name and address of the seller, the date of purchase and the product type, which is evidence that this product is within the Warranty Period. Please further include

(c) your return address. (d) daytime telephone number, and (e) reason for return.

Jabra BT5020 Bluetooth headset 11