EN Camera Series

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7 Frequently Asked Questions and Troubleshooting

7.1Problem 1: What Password Allows Login from a RS232 Debug Port or Telnet Session to the EN Camera?

User name = root, password = JAIPULNiX

7.2Problem 2: What is a Password to Start the EN Setup Software?

The factory default setting is, user name = Administrator; password = Password. Once you log in for the first time, you can change the administrator’s password or create a new user. Find “User Administration” under the “Tools” menu item. The program allows you to manage your password, user management, and security level setting.

7.3Problem 3: Does the EN Color Camera Produce a 24-bit Color Image?

1.The EN color camera outputs an 8-bit CFA (Color Filter Array) monochrome image. Color interpolation and white balance software are required in the host PC side to display a color image. White balance parameters (R gain and B gain) are calibrated at the factory, and then saved in the camera registers.

2.Turn off JPEG encoding, or you will lose color information.

7.4Problem 4: EN Setup Software Does Not Find Any Camera in the Network

1.Make sure that your host PC and EN cameras have the same subnet address, and that their IP addresses are not identical. If the EN camera’s IP address is 192.168.30.65, then you should not set the same IP address to the host PC.

2.If you have a firewall set up on your Windows computer, disable it. Also, be sure to enable network data transfer of the EN setup software.

3.If the EN camera’s IP address is unknown, use the RS-232 debug cable. For more information, please see Section 2.2.2 (b on page 4.

4.If the EN camera is set to DHCP client mode, then you need DHCP server in your network. Otherwise, a valid IP address is not assigned to the EN camera.

7.5Problem 5: EN Setup Software Found the Camera, But the Video Image is too Dark or Just Black

1.Make sure that the iris of the lens is open. If the light sensor is connected, then it is controlling the camera parameters such as shutter, and gain. If the light sensor is set up outdoors and the EN camera is set up indoors in the daytime, then the image will look very dark, because the camera parameter is probably set to the highest shutter (1H exposure time), and lowest gain (Gain=min).

2.If you want to manually set camera parameters instead of light sensor control, you can do so by using EN setup software. In Video control window, right-click on the camera icon. Select “Manual Video Adjust.” Set appropriate camera parameters manually. See Figure 6.2, “Asynchronous Reset,” on page 36 for details about the camera parameters.

FAQ and Troubleshooting

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JAI TS(C)-1327EN, TS(C)-2076EN, TS(C)-2030EN manual Frequently Asked Questions and Troubleshooting, FAQ and Troubleshooting
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TS(C)-1327EN, TS(C)-4032EN, TS(C)-2030EN, TS(C)-2076EN specifications

The JAI TS(C) series features a range of advanced cameras designed to meet the diverse needs of industrial imaging applications. Among the models in this series, the TS(C)-2076EN, TS(C)-2030EN, TS(C)-4032EN, and TS(C)-1327EN stand out for their innovative technologies and robust characteristics.

The TS(C)-2076EN is equipped with a 20 megapixel sensor that delivers high-resolution images with exceptional clarity. Utilized primarily in high-performance machines, its compact design ensures easy integration into existing systems. The camera offers a frame rate of up to 60 frames per second, making it suitable for high-speed applications. Furthermore, the TS(C)-2076EN features a global shutter, which eliminates motion blur, ensuring accurate image capture in dynamic environments.

Next in the lineup, the TS(C)-2030EN provides a balanced blend of speed and resolution with its 12 megapixel sensor, allowing for both detailed imaging and high frame rates of up to 120 fps. This model is particularly favored in applications such as 2D and 3D inspections, where quick analysis and precision are critical. The camera’s advanced image processing capabilities enhance performance, while its robust build ensures durability in various industrial settings.

The TS(C)-4032EN has been designed for applications requiring exceptional detail, leveraging a high-resolution 41 megapixel sensor. This model offers an impressive frame rate of 30 fps, making it ideal for capturing intricate details in static subjects. Its large sensor size and advanced optics increase light sensitivity, enabling it to perform well in low-light conditions. The camera also supports advanced connectivity options, facilitating seamless integration with various imaging systems.

Lastly, the TS(C)-1327EN focuses on high-speed imaging with a 3.2 megapixel sensor that can achieve frame rates of up to 300 fps. This camera is specifically engineered for fast-moving objects, making it suitable for applications in areas such as robotics and automation. Its compact design, along with superior synchronization features, make it an excellent choice for synchronized multi-camera setups.

Collectively, the JAI TS(C) series combines high image quality, rapid frame rates, and advanced imaging technologies to deliver versatile solutions for industrial applications. Each model is crafted with precision and built to endure, ensuring they remain reliable tools for meeting modern industrial imaging demands.
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