EN Camera Series

7.10Problem 10: The EN Camera Does not connect to light sensor.

1.Make sure to set the proper IP address and port number for the light sensor in the EN registers.

2.Verify that the ADR register is set to "Auto" to connect to the light sensor.

7.11Problem 11: Light Sensor Connection is Not reliable.

Inconsistent light sensor connection and communication can be solved with the following changes; For UDP connection (Recommended. Max connection = 128):

1.Access to HTTP server of MOXA (RS-485 to Ethernet converter). Check the version of firmware. Firmware must be 2.2 or later. If not, update the firmware.

2.Go to “Operating Settings” -> “Port 1” Change the following parameters.

3. Operation Mode

UDP mode

4.Type the IP address of your EN cameras. Try to minimize the number of IP addresses, otherwise MOXA will transmit multiple messages.

For example, if the IP address of your EN cameras are 0.0.0.60, 10.0.0.70, 10.0.0.80, then, do not try to set the up as: "10.0.0.60 ~ 10.0.0.80". MOXA would transmit the same messages to 21 clients in this scenario.

Instead, set up the up as: "10.0.0.60 ~ (none)

10.0.0.70~ (none), 10.0.0.80~(none)". This

example transmits to only 3 clients.

 

5.Make sure to set UDP mode in EN LightSensor register.

6.If you want the EN camera to connect multiple MOXA devices (up to 2 MOXAs), do not assign the same port number for performance reasons. Assign different port numbers.

For TCP connections (not recommended, but for customers who require TCP connections). The maximum number of connections is four:

1.Access to HTTP server of MOXA (RS-485 to Ethernet converter). Check the version of firmware. Firmware must be 2.2 or later. If not, update the firmware.

2.Go to “Operating Settings” -> “Port 1” Change the following parameters.

3. Operation Mode

TCP Server mode

•

TCP alive check time

1 min

•

Ignore jammed IP

YES

4.Repeat the same changes to "Operating Settings"-> "Port 2".

5.Make sure to add 120Ohm termination resistor to the very end of MOXA RS485 data port. See the VIS-300 Installation Manual for diagram.

7.12Problem 12: IO Board Communication Error

The IO board has a temperature sensor, a housing-open sensor, and other event sensors. When these events occur, the IO board sends a warning to the EN camera through the 9600 bps UART. If you are not using an IO board and a 26-pin HD-Sub cable, then you will have an IO board communication error message. In this situation, you can simply ignore this message.

If you are using an IO board and a 26-pin HD-Sub cable and still see an IO board communication error, then the baud rate of the EN camera may not match that of the IO board communication UART. In this situation, you need to set the EN IO board rate register to 9600 bps, so that it matches the IO board UART factory default (9600bps).

FAQ and Troubleshooting

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JAI TS(C)-4032EN, TS(C)-2076EN Problem 11 Light Sensor Connection is Not reliable, Problem 12 IO Board Communication Error
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TS(C)-1327EN, TS(C)-4032EN, TS(C)-2030EN, TS(C)-2076EN specifications

The JAI TS(C) series features a range of advanced cameras designed to meet the diverse needs of industrial imaging applications. Among the models in this series, the TS(C)-2076EN, TS(C)-2030EN, TS(C)-4032EN, and TS(C)-1327EN stand out for their innovative technologies and robust characteristics.

The TS(C)-2076EN is equipped with a 20 megapixel sensor that delivers high-resolution images with exceptional clarity. Utilized primarily in high-performance machines, its compact design ensures easy integration into existing systems. The camera offers a frame rate of up to 60 frames per second, making it suitable for high-speed applications. Furthermore, the TS(C)-2076EN features a global shutter, which eliminates motion blur, ensuring accurate image capture in dynamic environments.

Next in the lineup, the TS(C)-2030EN provides a balanced blend of speed and resolution with its 12 megapixel sensor, allowing for both detailed imaging and high frame rates of up to 120 fps. This model is particularly favored in applications such as 2D and 3D inspections, where quick analysis and precision are critical. The camera’s advanced image processing capabilities enhance performance, while its robust build ensures durability in various industrial settings.

The TS(C)-4032EN has been designed for applications requiring exceptional detail, leveraging a high-resolution 41 megapixel sensor. This model offers an impressive frame rate of 30 fps, making it ideal for capturing intricate details in static subjects. Its large sensor size and advanced optics increase light sensitivity, enabling it to perform well in low-light conditions. The camera also supports advanced connectivity options, facilitating seamless integration with various imaging systems.

Lastly, the TS(C)-1327EN focuses on high-speed imaging with a 3.2 megapixel sensor that can achieve frame rates of up to 300 fps. This camera is specifically engineered for fast-moving objects, making it suitable for applications in areas such as robotics and automation. Its compact design, along with superior synchronization features, make it an excellent choice for synchronized multi-camera setups.

Collectively, the JAI TS(C) series combines high image quality, rapid frame rates, and advanced imaging technologies to deliver versatile solutions for industrial applications. Each model is crafted with precision and built to endure, ensuring they remain reliable tools for meeting modern industrial imaging demands.
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