Troubleshooting

 

 

 

 

 

 

 

Symptom

Possible Problem

Solution

Note

 

 

 

 

There is no sound coming from

No power to unit.

Make sure that the wall outlet

Is the LED on? If the LED

the JBL On Stage Micro II.

 

or power strip has power.

is not on, power is not

 

 

Make sure that all switches for

getting to your JBL On Stage

 

 

outlet/power strip are on and

Micro II. Try the solutions

 

 

that all switches for the unit

shown.

 

 

are on.

 

 

 

 

 

 

Incorrect source selection.

Make sure that the iPhone/iPod

 

 

 

is properly docked or that the

 

 

 

auxiliary cable is properly con-

 

 

 

nected.

 

 

 

Turn up the volume.

 

 

 

Check the unit with a source

 

 

 

that you know to be good.

 

 

 

Connect the “Aux In” cable to

 

 

 

the headphone jack of your

 

 

 

iPhone/iPod.

 

Sound comes from only one

iPhone/iPod or auxiliary cable

Make sure that the iPhone/iPod

If you are using a 3.5mm

side/channel.

is not seated properly.

is seated all the way into the

auxiliary extension cable,

 

 

docking station.

make sure it is a stereo

 

 

 

cable.

 

 

Make sure that the auxiliary

 

 

 

cable is seated all the way into

 

 

 

the jack.

 

 

 

Try resetting the iPhone/iPod.

 

 

 

 

 

7

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JBL ON Stage Micro II manual Troubleshooting