Troubleshooting Guide
PROBLEM  | POTENTIAL CAUSE | ACTION REQUIRED | |
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Uneven burn pattern  | Blockage in the burner or gas  | Confirm that the venturi tubes are not blocked by insects or  | |
or  | system  | other debris. Use a special venturi brush to clean (Fig. 14).  | |
Flashback fire  | |||
  | Use a pin or needle to probe the orifice in the gas valve.  | ||
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  | Never enlarge the orifice (Fig. 15).  | |
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  | Use a small nail or toothpick to clean the burner ports  | |
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  | (Fig. 15).  | |
  | Corroded burner  | Corrosion of a gas burner can cause the solid material  | |
  | between the gas ports to deteriorate, resulting in uneven  | ||
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  | burning. See your retailer for the appropriate replacement  | |
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  | burner.  | |
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Excessive yellow  | Improper air shutter opening  | Your Grill should burn with a predominantly blue flame. If  | |
flame | 
  | the flame is mostly yellow, check the venturi tubes for  | |
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  | obstruction and clean as shown on Page 17. If yellow flames  | |
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  | still persist, adjust the opening on the air shutter of the  | |
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  | venturi tube located under the front console of the Grill  | |
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  | (Fig. 18).  | |
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Flareup  | Excessively fatty foods  | Trim all excess fat from meat before cooking.  | |
  | Grease buildup  | Confirm that the sear plate is clean and properly installed.  | |
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  | Remove excess grease from the burn chamber.  | |
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Igniter does not spark  | Electrode fouled  | Wipe the electrode with a soft, clean cloth.  | |
  | Electrode improperly gapped  | The electrode should be located 1/8” to 3/16” from the  | |
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  | burner, and positioned to spark to the edge of a gas port.  | |
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  | If the gap is incorrect, or the unit is not properly  | |
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  | sparking, gently bend the electrode tip into position. Use  | |
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  | caution so that the ceramic insulator does not crack.  | |
  | Electrode cracked  | If the ceramic insulator on the electrode is cracked, it  | |
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  | may short out. Replace the electrode.  | |
  | Lead wire is disconnected  | Confirm that the lead from the Ignitor module to the  | |
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  | electrode is well seated on the termination of the  | |
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  | module.  | |
  | Lead wire is cracked  | A crack in the lead wire may result in shorting. Replace  | |
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  | the wire.  | |
  | Battery dead or installed wrong  | The battery in the Igniter Button may be dead or installed  | |
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  | incorrectly (correct position is positive end down).  | |
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