BEFORE YOU CALL FOR SERVICE
14
FOR MOST CONCERNS, TRY
THESE FIRST:
•Check to be sure unit is properly con-
nected to power supply.
•Check for a blown circuit fuse or a
tripped main circuit breaker.
•Check to be sure burner is operating on
natural gas only.
•Check to be sure burner ports or igni-
tion ports are not clogged.
•Check to be sure igniter is dry and
clicking. Burner will not light if igniter is
damaged, soiled or wet. If igniter doesn’t
click, turn control knob OFF.
IF THE FLAME IS UNEVEN:
•Burner ports may be clogged.
•Flame setting may need to be adjusted.
IF SURFACE BURNER FLAME
LIFTS OFF THE PORTS:
•Check to be sure a pan is sitting on the
grate above.
•Contact an authorized Jenn-Air Servicer.
IF SURFACE BURNER FLAME IS
YELLOW IN COLOR:
•Contact an authorized Jenn-Air Servicer.
•Stagger pans, do not allow pans to touch
each other or oven wall.
•Check instructions for suggested place-
ment of pans on oven rack.
IF BAKING RESULTS DIFFER
FROM PREVIOUS OVEN:
•Oven thermostat calibration may differ
between old and new ovens. Follow
recipe and use and care directions be-
fore calling for service since the calibra-
tion on the previous oven may have
drifted to a too high or too low setting.
IF BAKING RESULTS ARE LESS
THAN EXPECTED:
•The pans may not be of the size or
material recommended for best results.
•There may not be sufficient room around
the sides of the pans for proper air
circulation in the oven.
•Check instructions for preheating, rack
position and oven temperature.
•Oven vent may be blocked or covered.
IF NOTHING ON THE RANGE
OPERATES:
•Check for a blown circuit fuse or a
tripped main circuit breaker.
•Check if range is properly connected to
electric circuit in house.
IF THE OVEN LIGHT DOES NOT
WORK:
•The light bulb is loose or defective.
IF FOODS DO NOT BROIL
PROPERLY:
•The control may not be set properly.
•Check rack position.
•Close oven door when broiling.
IF BAKED FOOD IS BURNED OR
TOO BROWN ON TOP:
•Food may be positioned incorrectly in
oven.
•Oven not preheated properly.
IF FOODS BAKE UNEVENLY:
•The oven may be installed improperly.
•Check the oven rack with a level.
8113P418-60 2/2/04, 2:01 PM15