Troubleshooting
FAULT | PROBABLE CAUSE |
REMEDY
System does not turn on
System does not operate using batteries
Intermittent operation
“ANTENNA ERROR” message
Shuttle power is set to “off”
Batteries not installed or installed incorrectly
As long as the AC power connector is attached to the rear panel of the unit, battery operation is disabled
Low battery level
Satellite antenna not connected to unit’s rear panel
Shuttle not firmly seated in cradle
Turn shuttle power on using the On/Off button
Install batteries observing correct polarity
Remove power connector from rear panel of the unit
Replace batteries
Connect satellite antenna to unit’s rear panel
Press the lower right and left sides of the shuttle to ensure the connectors are firmly mated
“ACQUIRING SIGNAL” message | Check for obstacles over or around antenna |
No sound from system speakers | Headphones installed |
| SRS/AUX selector push button is in |
| incorrect position |
Change location to eliminate obstacles (bridges, etc.)
Remove headphones
Press button for desired audio signal: Satellite Radio (SRS) or AUX input
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