Troubleshooting

This section describes possible causes and solutions for some common problems you may have with your Macintosh PowerBook or associated equipment provided by Apple.

This section is not comprehensive. Check the appropriate reference section for additional help on specific topics.

Also check the documentation that came with your other equipment and with your programs for more information.

sWarning: If you have a problem with your Apple computer equipment and nothing presented in the manuals that came with the equipment solves the problem, call Apple Computer directly at 800-SOS-APPL (800-767-2775), or take the computer or accessory to your authorized Apple dealer or service provider. Attempting to repair the equipment yourself may void the Limited Warranty. Contact your authorized Apple dealer or service provider for additional information about this or any other warranty question. s

The PowerBook

The computer won’t start.

mThe computer may be on, but the screen brightness or contrast may be turned down. Adjust the brightness and contrast controls to see whether an image appears on the screen.

mThe battery may be drained. Plug in the power adapter, wait 15 minutes, and then try to turn on the computer.

mThere may be a temporary problem with the computer’s power system. Use a paper clip or similar object to press the reset button on the computer’s back panel, and then try to turn the computer on again.

Quick Reference 239

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Apple 145 manual Troubleshooting, PowerBook