Solutions to common printing problems

If nothing happens or if you see an error message when you try to print, try the following:

mMake sure that the printer is turned on and warmed up.

mCheck the cable connections to the printer.

mIf your printer is an ImageWriter, make sure that the Select light is on. (If not, press the Select button.)

mMake sure that the printer has paper and that the paper is feeding properly.

mMake sure that a printer (and its name or port) is selected in the Chooser.

mIf you’re on a network, make sure that you are using the same version of the printer software as everyone else.

mIf an error message states that the printer could not print your document, turn off the printer for at least 10 seconds. Then turn it on again, wait for the printer to warm up, and try to print again.

If fonts printed on a laser printer look jagged or if lines or letters are missing, your computer may not have enough memory available to print your document properly, the font may not be available in your printer, or the font substitution option may be turned off in the Page Setup dialog box. Try the following:

mMake sure font substitution is turned on in the Page Setup dialog box.

mWith background printing turned on, quit the program you’re using immediately after you choose the Print command.

mTransfer the fonts you need to your printer (see the section on transferring fonts in this chapter).

mMake use of fewer fonts and sizes in your document.

174 Chapter 11: Printing

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Apple 145 manual Solutions to common printing problems, Check the cable connections to the printer